32Red Online Casino Nailed By The UKGC

Published Wednesday, June 20, 2018 - Online-Casinos.com
32Red Online Casino Nailed By The UKGC

Kindred Group the parent company that owns 32Red Online Casino which is a British online casino company licensed in Gibraltar. Founded back in 2002, 32Red is registered on the Alternative Investment Market, as section of the London Stock Exchange.

Recent news that the casino will face stiff penalties for not following the set rules of conduct established by the U.K. Gambling Commission for a registered online gambling services provider sets a bad example reflecting on the entire industry.

A financial fine and penalty tabled consists of £2m (€2.3m/$2.6m) for failures in consumer protection and money laundering activity.

One of 32Red’s customers was allowed to deposit £758,000 between November 2014 and April 2017 without any social responsibility or money laundering checks. The investigation by authorities revealed the penalty necessary based on the overwhelming evidence.  The UKGC investigative team said there were as many as 22 incidents which indicated the customer was a gambler with issues. The casino instead of intervening, awarded the customer with free bonuses.The 32Red was negligent in looking into the financial stability of the gambler’s play habits.

Some critics believe there should be more than just financial penalty packages as punishment for this kind of neglect and it is a serious problem the online gambling industry has.

Executive director of the UKGC, Richard Watson, commented, “Instead of checking on the welfare of a customer displaying problem gambling behaviour, 32Red encouraged the customer to gamble more - this is the exact opposite of what they are supposed to be doing.

“Operators must take action when they spot signs of problem gambling and should be carefully reviewing all the customers they are having a high level of contact with.

“Protecting consumers from gambling-related harm is a priority for us and where we see operators failing in their responsibility to keep their customers safe we will take tough action.”


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