Published: Friday, December 10, 2004 Online-Casinos.com
ONLINE CASINO GAMBLING CAUTIONS
This Support seems to be dreaming
California Casino was at one time a top, Boss-powered online casino, but it seems to be in decline judging by player complaints of ignored emails and questionable slow-pays that are currently taking place. Because these faiults are so often an advance warning of failure, increased caution should be exercised in considering this as a venue for enjoyable and stress-free gambling.
The software and Support is from the Argentinian IGS company with their lookalike Futurebet product. That could be bad news because these guys have a less than stellar reputation.
Some examples:
They licensed a teenaged college girl as a casino operator, and then heaven and earth had to be moved to get stiffed players paid. There are several documented cases of players who were fobbed off with the "we have to have owner's authority to pay" stories by *Paul* at IGS, only to be bargained down to a settlement weeks later...and even then they had to wait more weeks for payment by instalments.
InfoPowa emailed IGS and the casino regarding this issue. As at going to press we had not received a response.
Not a good start...
Net Entertainment powers a standard and mobile online casino called Gamrock operated by Opera Telecom SA and offering 4 games and sportsbetting, together with an online casino. The presentation is basic, to say the least but 24/7 Support is on tap and there are financial instruments such as Neteller, First Payment, Solo and Moneybookers. Although a new arrival, slow-pay and poor response complaints are already starting to surface from the player community. Fortunately, it appears that Net Entertainment has been rising to its obligations as software providers and assisting players.