Casino Cautions - Golden Riviera Online Casino
Published: Friday, May 27, 2005 Online-Casinos.com
ONLINE CASINO CAUTIONS
Too much paperwork
Golden Riviera Casino is unnecessarily antagonising players with excessive demands for ID paperwork which could well turn potential clients away. Some perhaps over-zealous official has been telling customers that it is "...standard procedure at the casino to request the following documentation for cash-ins exceeding $10 000;
*Photostat copy of Identity Document (Passport/Drivers License)
*Photostat copy of Front and Back of Credit Card
*Photostat copy of Utilities/Rent bill made out in your name to your registered residential address.
*Copy of your bank statement
*Bank Letter stating that your account is in good order."
International money laundering regulations could possibly be the cause of the first three demands, but it is an unwarranted invasion of privacy to request bank statements and bank manager's testimonials.
Royal Dutch changes?
The notorious Royal Dutch Casino, the centre of much player complaint and controversy earlier this year has a closed sign out this week, promising new software and updated systems. The Costa Rican based operation changed to Diamond Digital software in January, so a move so soon raises some interesting questions. As far as we can tell there has been no communication to players so far, despite the fact that activity seems to have been suspended for over a week. It all points to a need for a cautious approach.
A right royal screw-up
If you're playing at Virtual group's Bet Royal casino be sure to double check any bonuses that are awarded. If you don't, a goof-up by casino staff could prove expensive... for you as the player.
This week a gambler reported that he/she had deposited $500 for a 150 percent bonus at Royal Bet but instead of receiving $750 he/she had been awarded $1500. Unfortunately for the player, he/she did not call the attention of the casino staff to this unexpected largesse but went on to hit it lucky and ended the session around $15 000 up.
That's when the casino unilaterally disqualified all the winnings on the grounds of its error that the player had not reported. The casino's initial offer as we went to press did not appear to take into consideration that its staff had made the screw-up in the first place - it suggested that the player start over with a $500 deposit + $750 bonus!
It's Virtual group again...
One has to look askance at any casino that seems to have an aversion to answering legitimate questions regarding its parentage, software or licensing and that would appear to be the case regarding new arrival JV8 Casino which InfoPowa reported on last week. Since then we have sent several chasers to our original enquiry, all of which have been ignored. However, after a little digging we're pretty sure that this is part of the Virtual group and that may explain their reticence.
An old favorite brought back under a new software brand, U.S. friendly.
Use just one account to access poker, sports book and casino gaming.
Excellent number of high-quality games and great support.
Nice sign-up and on-going bonuses with fast cash withdrawal processing.
Good selection of fun games including some new, innovative games on offer.
Huge sign-up bonus with reasonable wagering requirements and an excellent look and feel.
New players receive an insane 200% bonus up to $1000 free on both their first and second deposit.
New players offered up to $888 free in sign up bonuses, a special bonus available for blackjack players as well.
