Casino Cautions: Giant Vegas Casino Closing
Published: Friday, March 04, 2005 Online-Casinos.com
CASINO CAUTIONS
Royal Dutch dispute rolls on
The Royal Dutch Casino people have again offered the aggrieved player his cash...BUT subject to a 40+ wagerthru'. He has rejected it because as outlined in earlier InfoPowa bulletins he had already fulfilled all the T&Cs when he tried to make his withdrawal eight months back. He still has emails from RDC at that time which confirm his claim and make various excuses for delayed payment. There is no doubt that he is being screwed in our opinion.
RDC representatives were this week complaining about posts highlighting this casino's shortcomings and inconsistencies in this affair on the message boards, and hinted darkly that management are thinking of withdrawing their not-so-generous offer, which might indicate that their offer was deliberately structured so they could turn their backs on the player "Having offered a *fair* settlement"
The casino has also threatened to publicly post the player's gaming records. This could be interesting because they have consistently refused to give those to the player. As a counter to any possible fabrication should this be done, the player has supplied details of individual transactions to independent observers as a safety cross-check. And the player has challenged the casino to go ahead and publish.
In Costa Rica, enquiries are continuing into the LOHB Banking SA previous owners and their e-processing company.
STOP PRESS: As we went to press this week, Royal Dutch management contacted the Casinomeister, deliberately excluding the original mediator in this dispute from the communication. The casino has backed off and unconditionally agreed to pay the player the $2 700 he is due. After eight months of stress, this will be welcome news for the player but remains a serious indictment of the way this casino has conducted its business. It is an example of what can be achieved by a determined player with a legitimate claim.
Imminent Shut-downs
We're not sure if the right hand always knows what the left hand is doing at Real Time Gaming. Earlier responses from them regarding slowpay and uncommunicative Support at Winners Playground and Grand Royal online casinos made no mention of a close down, yet in reply to InfoPowa's latest enquiry we have just received the following (bear in mind that Montana is an offshore arm of RTG):
"Montana Overseas has informed us that they are initiating close-down procedures on the properties known as Winners Playground Casino, Grand Royal Casino and GiantVegas Casino. All outstanding player liabilities
will be paid during the liquidation. This process will start on March 1st, 2005 and players will receive notification of their options for withdrawal."
In response to an InfoPowa email on clarity, RTG advised that Giant Vegas is under seperate ownership (believed to be part of Brian Goodman's Australian based group that recently closed down Kiss Casino) and is the subject of a seperate closedown.
This is a strange affair - only late last year WP was boasting about a new approach with a new management but the same owners, and there was a sudden spurt of overdue payments being made.
The bottom line is that WP and GR, and Giant Vegas are all closing, but players will be paid through Montana and the process has already started.
A question of charges
Poker World seems to be doing its damnedest to chase players away with a series of draconian withdrawal rules that will not sit well with poker fans. Fortunately there are not too many fans playing at this site according to reports from several players, and that is hardly surprising. In a competitive sector like online poker, these conditions are no threat to the opposition:
Pokerworld will charge the player $15 on cashout unless.....
1) Previous deposits were made through NeTeller
2) No withdrawal of any type has been made in the previous 14 days.
3) The account has been open and active for the last 30 days
