Top Award For King Neptune's, Trident Lounge
Published: Saturday, July 02, 2005 Online-Casinos.com
TOP AWARDS FOR KING NEPTUNE'S, TRIDENT LOUNGE.
Casino Player's "Best of Gaming" recognizes online casinos
King Neptune's Casino and Trident Lounge Casino have achieved top positioning
in the popular Casino Player magazine "Best of Gaming" edition out
this week.
The casinos, which both belong to the Trident Group and are widely acknowledged
as being among the most successful online casinos in the industry, took the
Best Customer Service Award (King Neptunes) with Trident Lounge the runner up,
and 2nd prize in the Best Payouts Award (King Neptune's)
The awards are based on free voting by subscribers to the almost 120 000 circulation
Casino Player magazine, a highly respected gambling interest publication based
in the United States which enjoys international popularity.
Customer service is available to Trident group casino and poker room players
via a round-the-clock, toll-free telephone, e-mail and Live Chat Support communications
system.
Trident group spokesman Scott Gaines paid tribute to the customer service staff
at the casinos in acknowledging the awards.
"Much time and effort goes into selecting the right staff and then training
them in the latest CRM techniques using the best systems available, and being
recognized by the readers of such an influential magazine vindicates the investment
we have made in training and motivation," he said. "Consistently maintaining
high levels of efficiency and responsiveness takes both skill and commitment,
and we're proud of our Support and Accounting staff for achieving this key goal."
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