Online Gambling Operator bet365 Upgrades Infrastructure

Published Wednesday, February 13, 2013 -

Keeping up with the technical aspects of online gambling can be expensive and time consuming for operators who know the bottom line in this industry is the most important factor. While many ordinary internet punters don’t really understand or care about how efficient an operator is they do care about the reliability of the services and the speed with which they get their entertainment.

Bet365 the online gambling company offering sports betting, poker, casino, games, and bingo, as well as video streams on sporting events has upgraded its Citrix Netscaler appliance to incorporate a new feature called Datastream, which has allowed the company to reduce the load on its database by twenty per cent. Bet365 is the world's largest online gambling site with over 2,100 staff and some 10 million customers using their website for live internet wagers. With a high volume of customers betting in real-time a volatile environment is created by a 'huge SQL database' that covers over 100 different sports.

Bet365 introduced Netscaler seven years ago to help reduce the load on their data base. Neil Selby, bet365's head of networks and security said, "One of the main drivers for introducing Netscaler was for integrated caching - the ability to resolve queries, or resolve data, without the need to load the database itself," Selby explained, "If you have got the same content being served to multiple customers repeatedly, rather than going through the database every time and asking for that information, it sits slightly close to the customer on the Netscaler appliance - it's cached there." Adding, "Although the Netscaler appliances aren't the cheapest boxes in the world, they are much cheaper than the monstrous SQL databases that sit in the back end. Anything we can do to reduce the load on the database is a good thing, because it means the boxes will live longer and serve us better for that period."

The Datastream function allows bet365 to optimise the loads that have to be sent to the database and is used in parallel to the caching tool. "This has produced a significant increase in productivity and performance, which has resulted in a 20 fold decrease in connections." Selby said.

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