Online Casino Cautions: Lake Palace

Published: Friday, January 06, 2006 Online-Casinos.com

ONLINE CASINO CAUTIONS: LAKE PALACE

Lake Palace group row continues...but there may be light at the end of the tunnel

Last week the Online-Casinos.com Online Casino Cautions section included a report on some very questionable bonus disqualification shenanigans prejudicing players at the Lake Palace group of online casinos. The furore continued this week with growing numbers of players posting their experiences across the message boards and slamming the casino management for its apparent arrogance and lack of energy in addressing the issue despite the holiday season.

As the week neared its close, however it appeared that management had creaked into action at last. Several players reported receiving emails reinstating their bonuses and apologising for the inconvenience. The emails offered the excuse that the casinos in the group has changed the T&Cs on 15 December and wrongly applied same to players wagering before that date. The changes apparently included imposing a ban on bonuses to Brits.

It remains early days yet to assess whether this attempt to put out the fires raging on the message boards is genuine and extends to all players who's bonuses were plundered.

The clumsy handling of this matter by casino marketers was unfortunate and dilatory - this casino group will have to work hard to recover its reputation in the player community.

Meantime, if you were among the players prior to December 15 who were the wrongful victims of this screw-up, contact the casino involved right away.











Top 10 Casinos
Buzzluck

An old favorite brought back under a new software brand, U.S. friendly.


Bodog Casino

Use just one account to access poker, sports book and casino gaming.


All Star Slots

Excellent number of high-quality games and great support.


Club USA

Nice sign-up and on-going bonuses with fast cash withdrawal processing.


Aladdins Gold

Good selection of fun games including some new, innovative games on offer.


Pure Vegas Casino

Huge sign-up bonus with reasonable wagering requirements and an excellent look and feel.


Win Palace

New players receive an insane 200% bonus up to $1000 free on both their first and second deposit.


Rushmore

New players offered up to $888 free in sign up bonuses, a special bonus available for blackjack players as well.


YouTube Channel
Twitter
Facebook
RSS