Online Casino Cautions - Problems at Omni Online Casino ?
Published: Friday, December 17, 2004 Online-Casinos.com
CASINO CAUTIONS
Processor problems
What can be more important to an online gambler than payment processing efficiency on his or her hard earned cash and winnings? That's why complainants this week were more than a little agitated as Click 2 Pay, which we understand is based in Germany appeared to be screwing up with unjustified debits from player accounts and an apparent inability to quickly sort the problem out. Readers are advised to double check their balances.
Omni comes right...well, almost
The bonus disqualification debacle at Omni Casino, which has generated heat for almost a month appears to have been resolved according to the Casinomeister, who has been in contact with management over the widespread complaints of unfair treatment by this long established and (formerly) impeccably behaved online casino. Certainly that seemed to be the case as the disgruntled players started posting that their bonuses had been reinstated.
But the fact that the management at Omni remained silent, not even taking the time to explain their position and apologise to a frustrated and angry gambling public tended to take the shine off the occasion. Omni could perhaps learn from the manner in which The Gaming Club handled a similar scenario - they were man enough to apologise. It's the decent thing to do.
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