U.S. Players Seek Financial Alternatives

Published: Thursday, February 08, 2007 Online-Casinos.com

U.S. PLAYERS CONTINUE TO SEEK ALTERNATIVE FINANCIAL VEHICLES

ePassporte can't keep up with demand

ePassporte, one of the few remaining e-wallets available to U.S. online gamblers deprived by the UIEGA, is apparently having some difficulty keeping up with demand judging by player communications with the company.

The result is that new clients could be waiting up to three weeks for their accounts to become active, several players have been told by harassed customer service reps, who released the following statement recently:

"Due to unusually high call and email volumes, you may experience extended hold times when calling us or there may be a delay receiving a response to your email inquiry. We apologize for the inconvenience. We are exerting all efforts so that we may attend to your phone calls and emails as soon as possible. Your calls and emails will be answered in the order they are received. We appreciate your patience and cooperation."