Online Casino Caution
Published: Sunday, November 02, 2008 Online-Casinos.com
CASINO CAUTION
A bitter pill for players...ignored communications and broken promises
Max Drayman, the disputes mediator at online gambling information site Casinomeister.com, issued a rare warning against an Internet casino operator last week after being given the runaround for some time.
The main complaint involved a player who had been unsuccessfully trying to get a legitimate payout of some $33 500 for several months from Be The Dealer.com. The casino had proposed and committed to a series of installment payments but failed to follow through after the first payment had been made. The casino then skipped on two subsequent payments at which point the player asked for help from the player advocate.
The casino initially refused to discuss the case but assured Casinomeister that the player had been contacted with "a solution". The player had allegedly agreed to this, and the casino promised the missing payments within days.
It didn't happen.
Again Casinomeister approached the casino and was again told that a solution had been agreed to with the player. The player verified that a new date had been set for the payments. Those dates have again come and gone with no end to the issue, despite the fact that at no point did the casino dispute the monies owed.
Emails from Casinomeister and the player to Be The Dealer and to the casino manager now go unanswered. This situation has gone on for some weeks.
The following caution has therefore been posted at Casinomeister: "Warning: BeTheDealer is not paying players even after agreeing to payout terms. The casino manager repeatedly makes and breaks commitments with the end result that players wait but the payments never come. When the requests for help become inconvenient the casino people simply refuse to reply."
An old favorite brought back under a new software brand, U.S. friendly.
Use just one account to access poker, sports book and casino gaming.
Excellent number of high-quality games and great support.
Nice sign-up and on-going bonuses with fast cash withdrawal processing.
Good selection of fun games including some new, innovative games on offer.
Huge sign-up bonus with reasonable wagering requirements and an excellent look and feel.
New players receive an insane 200% bonus up to $1000 free on both their first and second deposit.
New players offered up to $888 free in sign up bonuses, a special bonus available for blackjack players as well.
