U.K.CMA Clamps Down On Online Gambling Operators

Published Sunday, June 25, 2017 - Online-Casinos.com
U.K.CMA Clamps Down On Online Gambling Operators

The internet gambling industry has checks and balances built into the system and every once in while the authorities decide enough is enough and clamp down on offenders. Recently the UK Competition and Markets Authority said it will launch enforcement action against a number of online gambling operators that have allegedly broken consumer law in the jurisdiction.

Concerns regarding customer treatment raised by the UK Gambling Commission prompted the action taken by the Competition and Markets Authority. It was reported that potential violations of consumer law were concerned with misleading promotions and skewed terms being applied by online gambling operators to block pay-outs to consumers.

The CMA stated that it will take enforcement action after consultations with about 800 gamblers which pointed to, “a number of operators engaging in practices likely to be breaking consumer law,” including excessive rollover requirements before winnings can be withdrawn. The CMA says it has “a range of powers at its disposal to bring any illegal activities to an end.”

Senior director for consumer enforcement at the CMA, Nisha Arora, commented,  “We know online gambling is always going to be risky, but firms must also play fair; people should get the deal they’re expecting if they sign up to a promotion, and be able to walk away with their money when they want to. “Sadly, we have heard this isn’t always the case; new customers are being enticed by tempting promotions only to find the dice are loaded against them.

“And players can find a whole host of hurdles in their way when they want to withdraw their money.

“That’s why we are today launching enforcement action where we think the law has been broken.

“We are also asking people who have had difficulties withdrawing their money when they’ve gambled online to tell us about it, and help probe this issue even further.”

Sarah Harrison, chief executive of the UKGC, added: “Gambling operators must treat customers fairly – but some have been relying on terms that are unclear with too many strings attached.”


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