Intertops Casino has been operating for over 10 years. An odd fact to open a casino review with, but when it comes to online casinos this is quite some achievement. In fact, this statement immediately says to me this casino must be solidly run, financially sound and doing something right for customers. Indeed, we originally reviewed this casino a good few years back and had nothing bad to say. And so why are we reviewing it again? The answer lies in the fact that recently Intertops decided to change platforms. This all comes down to a desire by Intertops to operate a casino that is open to US players – something that simply wasn't allowed when under licence from Microgaming (their previous software provider). As such, the old casino is no more (except to existing player) and in its place stands 'Intertops Red' – a casino powered by Real Time Gaming software. Keen to see if this new incarnation is as good as the old one, online-casinos.com once again went in to battle with this virtual mainstay.
For those not in the know, Intertops has always been a trusted name in the online gambling world – the combined gambling offered by this company (as well as a casino Intertops operate a poker room and sportsbook) being particularly popular with US players. The combined nature of Intertops also means one account is needed to partake in any of the gambling opportunities presented. As such, those that have used the services of Intertops before will not need to create a new account. However, even if you do the sign-up process is quick and easy with a web-based form being used to capture a player's details. An account can be set to one of a number of base currencies although an exchange rate is used when playing at the casino since all chips are denominated in US dollars ($).
Intertops does offer some of its games via a no-download web interface but as always I plumped for the download version of the casino – from my experience the download versions of casinos offer payers the best selection of games and are also usually much more configurable. Incidentally, download and installation is a breeze with the 180k quickly download and installing all files needed for operation. As with a number of casinos, the full game set takes a little longer to download but a player can force specific games to play and can similarly play on an individual game at any time, even if others are downloading in the background.
Account funding is straight forward although given the 'one account' nature of Intertops the interface is a little different to that usually provided by Real Time Gaming. Firstly a player has to fund their Intertops account – they can the 'buy' chips using these funds for play at the casino. As stated earlier, US $ is the currency of the casino so an exchange rate is used when buying chips – for me this meant my £60 deposit was converted in to $98 playing chips.
Intertops offers a sign-up bonus of $100 and a further $200 match bonus but with the hefty wagering requirements and banned games cramping my style too much I decided not to take it. For those that do like bonuses though, the redemption routine is straightforward and a player simply needs to enter a coupon in the cashier before making their deposit. On top of the sign-up bonus Intertops runs a few other regular 'lucky bonus' type promotions as well as their loyalty scheme. However, it has to be said that there are better casinos out there when it comes to giving free money – although naturally these usually come with similarly unwieldy wagering requirements!
Once an account has been funded the fun can begin and Intertops handily breaks down the 300+ different games by type. It was the table games section that first caught my eye and a quick check reveals all the favourites are found here – Blackjack, Stud Poker, Baccarat amongst others. Other harder-to-find games can also be found including the great Casino Hold 'Em game. This game sees a player dealt two 'hole' cards just like in Poker. The 'flop' is then dealt and a player can then decide whether to let their bet ride or to end the game – the ultimate aim being to make a 5-card hand that is better than the dealer's.
I started off my play on the Blackjack table where bets are allowed between $1 and $100. This is a reasonable betting range although may be seen as limiting by some high rollers. My only criticism is that games such as this do not offer a multi-hand option – a player is allowed to bet on just one spot. Although this approach was standard a few years ago, I am surprised Intertops hasn't expanded the game as other casinos have done.
Similarly, the game presentation also seems to be slightly 'stuck in the past'. Don't get me wrong, there is nothing wrong with the quality of the games and indeed all the games played without a problem – it's just that the graphics to me seemed slightly blocky and just don't quite compare to some of the newer casinos available. Nevertheless, if you are looking for a fair game with decent game speed and a set of configurability options (e.g. turning sounds off, game speed) Intertops lives up to expectation.
Thankfully, things get a lot better when looking at the slot selection. In fact, Intertops has a massive range of games and although some of the mechanical-style slots are pretty standard in terms of their offering, the video slots available are great. Many of them have 'random jackpots' that continue to increase until they pay off and some of the bigger progressive jackpots offer the chance to win hundreds of thousands of dollars.
The slot section also seems to get a regular reworking by the software writers and every few months a few more games are added. Recent addition 'King of the Swing' is great fun and similarly Loose Caboose with its wild symbols, scatters and multiple bonus rounds can really boost a player's winnings. Sadly although I had fun on the slots I couldn't seem to hit a thing – in fact since making my deposit at this casino my balance just went down and down but I guess that's the way gambling goes!
As with the slot selection, the range of Video Poker games at Intertops is also impressive. Many of the games are playable as multihand games ranging from 4 and 10hand games all the way through to 100-hand varieties. With bets of up to $500 (100 hands at $5 each) players can really push the boat out with these games and of course, if the right cards come in could end up very rich indeed!
I played a selection of the games and as with the table games, although the graphics are nothing to write home about, the game play itself is good and given that I had a few winners along the way I can safely say I had an enjoyable experience playing these games. I particularly enjoyed the Mystery Bonus games which see a certain had declared a 'bonus hand' upon dealing. Should a player manage to make this winning hand a bonus amount is paid out. Although some of the hands are hard to hit, when the mystery hand is one of the lower hands it really can be exciting trying to earn that extra payout.
Sadly though, despite a small amount of luck on the Video Poker games, I pretty quickly crashed out during my play at Intertops. Of course, this is nothing to do with fairness – a Random Number Generator ensures all games conform to their land-based equivalents. Rather I just had bad luck!
Of course, with Intertops being just a trusted name withdrawing funds is not a problem. Having said that, non-US players have to pretty much use an e-wallet to withdraw funds. Generally a request is processed within 48 hours although a first-cash in can be delayed as fax-back documents sometimes have to be completed. Generally though this side of the casino is on par with many others and certainly given the standing of this group players should have no concerns about receiving their winnings.
Support at Intertops is provided by telephone and email. I was amazingly impressed to receive a response to my email question within littetally 4 minutes of sending and similarly my telephone test completed without issue – after a few rings I was speaking to a casino representative who was able to answer my question satisfactorily. Something like Live Help would be a bonus at Intertops but generally there is nothing much to complain about on the support front.
In conclusion I'd say Intertops is a reasonable casino to play at. There is nothing mind-blowing about it – the game selection is good but some of the games are lacking when it comes to graphics etc. Although having said that, the reliability of Intertops stands for a lot and players can be sure of a smooth gaming experience here. Generally Intertops succeeds in what it sets out to do – that is to offer a solid range of betting opportunities to a worldwide audience. Cash processing and support is perfectly satisfactory and so perhaps it's better to take this casino over a new, flashy but unproved newcomer? I guess that's the gamble you have to decide upon! Certainly though Intertops is still worth considering, particularly if the one-account, multiple betting opportunities approach appeals.
Click Here To Visit Intertops Casino
A straight puts me in pretty good position whilst playing 3-Card Poker
A mixed-bar winner on the mechanical-style 7 Inferno Slot
The Aztec Millions game costs $5 per spin but with a jackpot on offer of over $1m it is perhaps worth the risk!
The dealer gets one too many to turn my dodgy 17 in to a winner at the Blackjack table
Holding the Deuce is a given whilst playing 52-hand Deuces Wild Video Poker
Crazy Dragon is one of the simplest games available – only a few pay lines and a simple click-and-hope philosophy!
Crazy Vegas is just one of the many slot games available to play at just a penny a line – great for low-rolling players
Intertops offers a massive number of video slots for the intrepid slot player
One of my all-time favourites, Honey to the Bee, is playable at this casino
Jacks or Better is one of the multitude of Video Poker games available
A pair of Jacks is enough to make my hand a winner whilst playing Let 'Em Ride
The Mystery Bonus Video Poker games allow a user the chance to win additional payouts for certain hand combinations
Pai Gow Poker is a great thinking-persons game and is available to play at Intertops