Kerching Online Casino: Review and Rating of the Platform

Dear players, we regret to inform you that this casino is not available in New Zealand. We would like to recommend that you try your luck at Betfair, which is another excellent casino. Thank you and have fun.

Kerching belongs to a wide network of Nektan online casinos, with a strong focus on the New Zealand market and a gaming offer that comes from over 20 software developers, including Nektan and its in-house developed games. In addition to more than 180 slots, Kerching also features live and virtual casino tables and has a fairly efficient system for payout processing. All this, along with other important features, such as the casino’s promotional program and customer support quality, will be reviewed in detail below.

Our Rating of Kerching Casino - New Zealand New Zealand Flag

Overview – One Click to Your Topic
Games 180+
Jackpots 14
RTP 95.13%
Customer Support Live Chat 8 am – 00.00, Email English
Most Popular Game Starburst
Fairness Ensured By eCOGRA
Player Protection GambleAware, GamCare
Gambling Licence UKGC License 39107
Welcome Bonus Up to £100 + 100 Free Spins
Visit Kerching Casino Play Here!
Overall Rating 3.5 / 5
Kerching Casino Highlights
Casino Rank Best Online Casinos
Payment Rank Best PayPal Casinos
Full T&Cs apply First 3 deposits only. Min deposit £10. Max Bonus £500 and 100 spins on Cleopatra. Selected Slot games only. 30x wagering (dep + bonus). 30x on spins. 5x conversion. 

To find out what this casino site has to offer, continue reading this Kerching casino review or skip to the most prominent site features – providers, payout speed, most popular games.

Kerching Casino Games – Overview of Slots, Casino and Live Tables

The overall offer is pretty conventional and consists mostly of video slots, although there’s quite a few blackjack and roulette options. The games are categorized according to the popularity, type, and date, with an extra category for seasonal releases (such as Christmas-themed slots) and games recommended by the casino.

Kerching Casino Game Categorization and Assortment

Kerching may not store hundreds of games, but what it lacks in quantity it makes up for in diversity. There are 6 main categories, along with 3 more sections where the players can refer to the last played titles, personal favourites, and “All Games” tab listing the entire offer. Not all Nektan casinos have the same layout, which is a shame, since some of its sites enable the players to filter the games according to the providers or the type of win (Very Big, Frequent, Regular etc) unfortunately, Kerching online casino does not employ the same search system. You will, however, be able to play the games in demo-play mode, and that even goes for the most popular releases found under the players’ favourites section: Fishin’ Frenzy, Finn and the Swirly Spin, Wolf Gold, Bonanza Megaways, Rainbow Riches Pick ‘n’ Mix, Eye of Horus, and many more.

The Most Popular Games at Kerching Casino
Slots (180) Roulette (8) Blackjack (6) Table Games (0) Video Poker (0)
Pixies of the Forest Auto Roulette VIP Live Diamond VIP Live
Da Vinci Diamonds French Roulette Gold Live Hi-Lo Blackjack
Top Cat Lightning Roulette Live Blackjack Platinum VIP Live
Starburst Immersive Roulette Live Blackjack Classic
Mega Moolah Auto Roulette Live Blackjack Live
Cleopatra Classic Roulette Live

Even with a great selection of slots, the lack of video poker category is something of a downside and, according to the Kerching customer support representative, there are no plans of adding any new categories to its current offer. This pretty much means that scratch card games or arcade games are off the table, and the same goes for expanding the existing Live Casino lobby, which is definitely disappointing, since a few live tables that the casino features at the moment are not going to cut it for more demanding players.

Live Casino Tables at Kerching Casino

The choice of live tables at Kerching is rather basic, but all the essentials are there – roulette, blackjack, baccarat, and Dream Catcher. The live dealer platform is powered by Evolution Gaming and Extreme Live Gaming, and only the registered casino members can join live streamed sessions. Extreme Live Gaming tables are placed in their own lobby (with live roulette, baccarat, and blackjack sections) and before accessing it, the members will need to create their unique screen names and select the avatar that will represent them. Sadly, the full Evolution Gaming portfolio is not offered, which is yet another disappointment, especially for those who are familiar with Evolution’s amazing live gaming opus.

Launching Kerching Casino on the Go

Kerching casino is launched directly from the browser, but if you load it from your phone, you will be presented with an option to add the casino app on your mobile device home screen and access the casino directly from your phone or tablet. The size of the mobile app is 204 KB and the system requirements are standard. To successfully install it, Android users will need to run on 4.0 platform while iOS device owners should make sure that their OS is 8.0 or later. The site layout is, of course, slightly different when loaded from the phone screen, and to list the game categories, the players will need to tap on the drop-down menu to the left.

The Highest and The Lowest Live Casino Table Limits

There is something for everyone in Kerching, and that goes for all the gaming categories. Nektan released virtual tables have the lowest limit – the minimum bet is 50c and the maximum bet is $100 for both roulette and blackjack. Classic and Hi Lo Blackjack variants start at $1, with the table limits set at $500 and $1000, respectively. Similar betting limits are applied to live dealer tables, and variants like Wolf Gold and Gold Rush Roulette also start with 50c, although there are tables that are much more convenient to high rollers, starting with VIP Blackjack ($25 – $2,000). Da Vinci’s Treasure Roulette, on the other hand, has a low minimum bet (50c), but the bets can go as high as $100,000. Slots are the best option if you are on a budget, since the bets range from 1c to several hundred pounds. Extra Chili by Big Time Gaming can be played for 20c -$40 per spin, and Vikings Go to Hell has an even wider betting span, starting at 10c and being capped at $125. If you would like to start slowly, Eye of Horus by SG is a great choice (1c – $100). Progressives such as Mega Moolah by Microgaming come at 25c – $6.25 bet limits but come with a potential to award massive payouts.

RTP Rates for Instant, Live, Table, and Slot Games

Players who are just in the honeymoon stage of exploring online casinos are likely to disregard a couple of extremely important elements, starting with the return to the player percentage report that some online casinos provide for each of their gaming categories. For the players who include RTP percentages as a criterion in their decision-making process, a regularly updated RTP report is one of the greatest advantages an online casino has to offer. If you scroll down to the bottom of the page, you will find that new payout reports for Kerching casino games are added every three months. For those who are just getting acquainted with “return to the player percentage” term, it stands for the payout percentage that the player will get for every invested bet unit. For example, if the game comes with the 98% RTP, (which is considered high, whereas anything below 96% is low), the game will return an average of 98c on every wagered $1, over an extended gameplay session.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots 0.0 - 00.00%
  • Video Slots 95.53 - 95.53%
  • Roulette 97.46 - 97.46%
  • Blackjack 97.46 - 97.46%
  • Table games 97.46 - 97.46%
  • Video Poker 0.0 - 00.00%
  • Scratch Cards* 0.0 - 00.00%
  • Arcade Games* 0.0 - 00.00%
  • ..
  • .....
  • Return to Player(%)

*There are no scratch cards or arcade games available at this casino.

The average values described in the table above may not seem like a lot, but the important thing to remember is that certain games can improve your odds as well as the average Kerching payout rate if you master the strategy. Blackjack can produce extremely high payouts and even exceed 99% RTP rate if you learn medium or advanced gameplay methods. Slots, on the other hand, can produce “naturally” high RTP rates. Tut’s Twister by Yggdrasil is the best example of a slot that not only produces a high RTP (over 97%), but also has great visual quality and engaging bonus features, such as symbol collection, random rewards etc. The same RTP is found in Reel Rush by NetEnt, which uses the traditional fruit theme and takes it to a completely different level, retaining the characteristic stylistic features that NetEnt is known for.

IGT-Powered Casino

Kerching software runs on IGT platform and features a sort of a retro, 60s graphic novels atmosphere, thanks to its fonts and colours. As I’ve mentioned earlier in the text, the games are sorted as Player’s Favourites, New, Jackpots, Casino, and Recommended. There are also additional categories that enable the players to focus on a certain theme, access the titles that they have previously bookmarked as their personal favourites, or refer to the last played games. If you are not the casino member, you will not be able to see all the casino features and categories – for example, only registered members will get to visit the live casino lobby. In other words, you will not be able to load any of the live dealer tables as a site visitor, but you will be able to check them out (without playing, of course), when you complete the registrations process. The games available in demo mode (slots and casino games) can be played for credit by both the casino visitors and registered members, which is a nice touch, especially considering that certain operators insist on opening an account before you can launch the games, and that goes for free-play options as well.

Software Provider(s) IGT
Game Developer(s) Quickspin, Microgaming, Pragmatic Play, NetEnt, Yggdrasil, Big Time Gaming, Blueprint
Languages English, German, Swedish, Italian, Norwegian
Download Size 204 KB (Mobile App)
Hardware Requirements 1.6 Ghz CPU Dual Core, RAM: 1GB, 16MB Video Card with minimum 1280×800 resolution
Software Requirements Microsoft Windows Operating Systems Version XP SP2 and above/4.0 for Android and 8.0 iOS for mobile app
Instant Play Requirements Adobe Flash Player enabled/Flash Player 11.3 or above

It remains the mystery why Nektan online casinos are not consistent in their layouts and while some of the sites have a number of advanced filters, the operator decided not to implement the same system with Kerching. This has deprived us from choosing the games according to the provider or the hit frequency, which can be extremely beneficial. Instead, you can use the standard search tab to find a particular release, which doesn’t really help unless you know exactly what you are looking for. The up side is that, as an IGT casino, Kerching accepts PayPal as one of the payment methods and features some of the most popular progressive slots created in IGT studios – Mega Jackpots Cleopatra, Mega Jackpots Golden Goddess, Mega Jackpots Star Lantern, and many more. Games from Jackpot category cannot be played in demo mode, but you will be able to start them and see the paytable, bonus features, and rules.

Although easy to navigate and hosting a decent gaming selection, compared to some of the other IGT powered and Nektan operated sites, Kerching casino fails to make a lasting impression. There are two reasons Kerching fails by comparison – firstly, it does not bring anything new to the table and it looks pretty much like any other Nektan casino, and secondly, although it should have stuck to the tested pattern (advanced search filters), the site has been unnecessarily simplified.

The Kerching Casino Puppet Master

Launched in 2014, Nektan is an international B2B gaming software provider that runs more than 35 online casinos and produces white label services for markets in Europe, US, and Asia. Its proprietary Evolve platform is designed as an all-inclusive solution for client acquisition and retention, and the company also creates its own in-house games, available at Nektan casinos.

A Few Words on Nektan Company Background

Even though Nektan is a relatively young company, it has launched quite a few gaming sites, all of which rank fairly well with the users. Over the years, Nektan has managed to strike partnerships with some of the top software providers in the industry, including Yggdrasil, Pragmatic Play, Metric Gaming. The year 2018 seems to have been the company’s busiest ever, as it broke into the Asian market (in March), signed agreement with its 100th site to integrate the Nektan Evolve platform, went live with Betway, and appointed the new CEO – Lucy Buckley. The string of success continues and according to the latest news, Nektan has sealed the deal to distribute content produced by Rising Entertainment Co. Ltd, an independent Japanese gaming developer.

More Information About Kerching Casino
Company Security Player Protection Support
Name:Nektan Ltd Encryption:Not stated Deposit Limits:Adjustable Phone:0161 669 9000
Head Office:Nektan Gibraltar Ltd, 2.1 WaterportPlace, 2 Europort Avenue, Gibraltar Licence:UKGC LicenceNumber: 000-039107-R-319400-013, Gibraltar Gambling Commission Activity:Limitations Available
Parent Company:Nektan IT-Security:GLI Self Exclusion:Available Contact Form:Not Available
CEO:Lucy Buckley RTP Analysis:95.13% Protection of Minors:Guaranteed Live Chat:Available 8 am – midnight
Employees:50 – 200 Anti-Money Laundering:Due to Card Scheme Rules and Anti Money Laundering (AML) Regulations withdrawals will be processed to the same payment instrument used to deposit the funds. Otherwise, Nektanreserves the right to request additional documentation AProblem Gambling Organisations: BeGambleAware, GamStop, GamCare

Kerching Casino Customer Support

Kerching casino customer support is available to both the registered members and the casino visitors, and while the response time is short, there are a few objections which have cost the client service team a couple of points. There are three conditions that a representative must meet to rank highly with clients – efficiency, proficiency, and courtesy. Kerching customer service agents are quick to respond and undeniably courteous, but some of their responses show a lack of expertise. To my question about live tables, I was advised that the casino had no plans of introducing them (the casino already has live casino lobby). This was not really encouraging, and it casts a shadow of doubt on much of the information received from the team, since it shows that they are prone to providing generic responses without fact checking. The Live Chat will be at your disposal every day from 08.00 to 00.00 BST time and the email response time is 24 hours or less.

Security Measures and Safety Guidelines of Kerching Casino

Kerching casino, meets the strict legal requirements imposed by the UK Gambling Commission and the Government of Gibraltar, which is one of its strongest points. This means that it is obliged to meet General Data Protection Regulation as required by law, protecting the privacy of its users and storingtheir sensitive information in a secure environment. One other element that must be made available on the site is an easy access to the counselling services for all those who feel that they have gambling issues. At the bottom of the casino page, you will be able to find quick links directing you straight to the official sites of GamStop, BeGambleAware, and GamStop. Members who would like to undertake additional steps and exercise more control over their gambling habits will also be able to set deposit limits, set up Reality Check notifications, request self-exclusion or time-outs (24 hours to 6 weeks). The details of these options can be found under the Play Responsible tab and if you decide to set them up, just go to Your Account>Settings. For customers complaints and disputes, the casino uses IBAS (Independent Betting Adjudication Service), which is officially approved by the UKGC as an impartial ADR body.

Kerching Casino Bonus Points

In addition to the Welcome Offer for the new members, Kerching casino has an exclusive membership program for its most loyal members. Players who qualify for VIP accounts will get an email from the casino, starting off with the Silver VIP level. As you progress, you will be upgraded to Gold, and then eventually to VIP Premier and VIP Elite, unlocking perks such as personal account manager, VIP Promotions, birthday bonuses and other perks.

  • AWARDS.0/3
  • EXTRAS.1/1

Other than that, Kerching casino does not have any distinctive features that would set it apart from other gaming sites, but it does include themed promotions, such as an Advent Calendar campaign around Christmas time, where every day reveals a new gift. It should also be mentioned that the Welcome package covers the first three deposits (100% deposit match on the first two and 50% on the third deposit), but on the downside, there are no other bonuses or ongoing promotions.

Needs a Bit of Work but Gets the Pass Mark

Recreational players who are on the lookout for an easy-to-navigate platform with a decent collection of games and under the supervision of the highest regulatory body the UKGC, will be comfortable at Kerching casino. The platform is user-friendly, and the installation of the mobile app is hassle-free to say the least, enabling the mobile device users to download the app with no more than a single tap, without visiting the Google Play or Apple store. Bonus points should be awarded for the demo play option and the customer service that even the non-members can use.

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Kerching Casino Bonus Pros and Cons
  • Major Strengths
  • Regularly updated RTP payout reports
  • VIP Program
  • Major Weaknesses
  • Limited promotional offer
  • No 24/7 client support
  • Minor Strengths
  • Demo play mode
  • Minor Weaknesses
  • Longer support pending time (48 – 72 hours)
  • Generic responses
Full T&Cs apply First 3 deposits only. Min deposit £10. Max Bonus £500 and 100 spins on Cleopatra. Selected Slot games only. 30x wagering (dep + bonus). 30x on spins. 5x conversion. 

There is nothing substantially inadequate about Kerching casino but by comparing it to some other sites by the same operator, a few shortcomings and inconsistencies can be spotted. For starters, some of its live casino games are streamed by Evolution Gaming, but only a small amount of games from this top developer are available here. I would also like to point out the significance of well-informed casino support team – although important, courtesy is simply not enough when you need a precise answer. The withdrawal processing time also seems longer than most other casino sites which could be improved.


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What payment methods are accepted?

Kerching casino accepts PayPal, Visa, MasterCard, Maestro, Neteller, Boku, Skrill, Paysafecard, Zimpler, and Trustly. The deposit minimum is pretty low ($10) and being able to use PayPal is an advantage not a lot of online casinos offer.