VIP Slots Review

CLOSED: VIP Slots Casino

VIP Slots is one of the latest casinos to be opened by the English Harbour Group. This well-known company has been operating online casinos since 1997 and the team there have a wealth of online casino management experience. As such, I expected good things from this Vegas Technology-powered casino when I decided to give it the review treatment.

VIP Slots, as the name suggests, is heavily focussed towards the slot playing public. However, a full suite of games is available via both a no-download web interface as well as a more traditional desktop download client. I always suggest going for the download version as generally these applications offer a better gaming experience than the no-download version. However, the web-based casino is great for those on slow connections or when a player simply wants to get gambling without the usual download and installation rigmarole.

Thankfully being on a fast internet connection meant I was able to download the 3.08mb installation file within a minute or so and within a few minutes more the casino had installed and was up and running on my computer. The only slight criticism is that on first run the casino seemed to be downloading newer versions of the run files. I cannot see why the installer cannot just be updated to use the latest files! This delay wasn't too bothersome though and pretty quickly I'd set up an account and was up and running.

At VIP Slots all play takes place using the US Dollar currency ($). It's a shame that other currencies cannot be used, but given that this casino does allow players from the USA to become members I can imagine most people actually want to use this currency anyway. Incidentally, account creation is straightforward and a quick details capture form is used to record a new player's details.

When within the casino lobby a player has access to the 100+ games as well as to modules such as the casino's cashier. It was here that I started my session – although free play mode can be used the fun of gaming only really happens when there's money at stake! I purchased $100 using my NeTeller account although the usual set of deposit options are available including credit card, Money Bookers, NeTeller and Eco Card. As a new member I was immediately awarded a 100% match bonus giving me $200 of playing power. In fact, the welcome bonus scheme rewards players with up to $777 on their first few deposits. This is pretty decent in anyone's books and with on-going bonuses regularly boosting deposits by 10%-30% or more VIP Slots is certainly a good choice for bonus hunters!

The various games at VIP Slots are split up by type, a common way for casinos to present their game selection. It's a handy design feature though as it means players can immediately jump to the games they are interested in. For example, I cannot get enough of card games and so the ‘Table Games' section was a great place for me to start my play.

A quick look down the table games menu revealed all the popular classics are available – Blackjack, Roulette, Tri-Card Poker are all playable as well as less well-known games such as Mulligan Poker and Casino Hold ‘Em. Most of these games also offer sub-varieties – Blackjack for example comes in a European Rules form but players can also choose to play at the Perfect Pairs, Vegas Strip or Progressive Jackpot tables.

I sat at the European Rules table and was pleased to see minimum bets are accepted of just $2. Although this isn't the lowest I've seen online ($1 is pretty standard) it's better than some casinos that I've played at recently where the minimum bet was $5! The upper $200 limit should also satisfy the majority of big spenders. The only problem I had is that the lowest chip that can be placed is $2. Although I accept this is the minimum bet, it's annoying that a player can only play $2 or $4 – not $3. Despite this though, I was generally satisfied with things on early inspection.

My satisfaction continued when I started to play and I was happy to find the game played smoothly without error. Although this is pretty much a must-have for a casino, I've played at a good number where even the simplest of expectations haven't been met! VIP Slots uses decent graphics and sound effects to make play as life-like as possible and with an options menu allowing a player to configure the casino to their liking, the vast majority of players should be satisfied with the game presentation.

I continued to play Blackjack for a little while before checking out some of the other table games available. Again, a decent standard of game was witnessed across the ones I tried out and there really isn't much to complain about.

The Video Poker games are also decent in their presentation although perhaps a little more work could be done to improve the graphical representation. Having said that though, I realise VP is not an easy game to make attractive – after all, the original machines in land-based casinos are often horrid from a graphics viewpoint!

The usual selection of games are available including Jacks or Better, Deuces Wild, Joker Poker and a handful of other varieties. Every game is playable across 1,2,3 or 4 hands. However, those who like their multi-hand games played across tens or hundreds of hands will be disappointed with VIP Slots. Although having said that, I did notice that a 10/50/100-hand Deuces Wild game is available so perhaps the game creation team are now focussing on increasing the VP selection? Generally though, the casual Video Poker player should be happy with the VP selection and indeed I was able to get a decent amount of play on the games available.

However, although I had fun on the Table and Video Poker games I played, I wanted to ensure I had enough money left to play on the slots games – after all this is VIP Slots casino! A good number of games are available ranging from simple three-reel machines to multi-line video slots with a range of bonus games. A good number of progressive jackpots are also winnable at VIP Slots – in fact at the time of playing over $2.5m was up for grabs in progressive jackpots!

I had some good hits whilst playing the Double Gold three-reel game and although this is a pretty basic slot machine, the graphical representation really got me hooked! In fact, the graphics I experienced across all the slot games were great. Game play is very smooth and I can see why slot players keep coming back to VIP Slots.

My luck continued whilst playing another three-reel game, this time Wheel of Chance. I was able to match two red sevens with a double-wild symbol for a lovely 320-coin payoff – that's $150 returned for my $1.50 bet! Although I wasn't able to activate the random wheel bonus round on this game this hit was certainly enough to keep my smiling!

The Video Slots available were also good fun and I enjoyed playing the African-themed Safari slot. This game awards a $100,000 jackpot for lining up 5-wilds although sadly I didn't hit any amounts like this, although actually a $50 winner did keep my smiling. Again, the graphics and sound effects were good – a common theme across the VIP Slots range.

Disappointingly, despite having a few decent wins along the way I wasn't able to grind out my bonus and so ended up crashing out and not making a withdrawal. However, the English Harbour Group have no problem with paying winners and most withdrawals are processed within a day or two of being requested. High-rollers should just note that a $5000 maximum withdrawal is imposed on a weekly basis.

I always tend to review the customer support offering of a casino last but actually this part of a review always carries a hefty weighting in forming my opinions of a site. After all, a casino's games might be great but if things start going wrong you need to know help is on hand if you need it. Thankfully VIP Slots scores well in this section with help available around the clock via email, live chat and telephone. Only a US toll-free number is provided but with the live chat facility meaning customers around the world can immediately talk to a representative for free this doesn't concern me too much. When I tested live chat I received immediate help from a representative and even an email I sent was responded to within a few hours. All good stuff.

In conclusion I was pretty impressed with this casino. Although on first impressions the casino can look a little dated, a further investigation reveals a decent set of games with an impressive use of graphics and sound effects. Importantly, this casino group has learnt about what makes an online casino tick during its 10 years of operation and as such vital functions such as banking and customer support all work excellently. Given that a decent set of sign-up and on-going bonuses are also available it's definitely worth checking this place out. It might not be for you, but certainly I'd say give it a go – it's always fun to try somewhere new!


Click Pictures to Enlarge

I take part in a Jacks or Better Video Poker tournament

Jacks or Better Tournament

Trying my luck playing multi-hand Deuces Wild Video Poker

10 Hand Deuces Wild

A decent mixed-bar win whilst playing the three-reel Double Gold Slot game

Double Gold Slot

My $5 bet pays off when I land a $45 winner on the single-hand Jacks or Better hand

Jacks or Better Video Poker

Let Them Ride is a great card game allowing players the chance to win really big!

Let Them Ride

The VIP Slots lobby is a pretty basic affair but does everything it needs to from a functional basis

The Lobby at VIP Slots

I double my $7 bet whilst playing on the Lucky 7s Slot game

Lucky 7s Slot

I get a nice win of over $50 whilst playing the Safari video slot

Safari Slots

I get my money back on the Salsa game

Salsa Slots

The available tournaments are a great way to play for a fixed amount of money

VIP Slots Tournaments

Vegas-Strip Blackjack looks like it might pay off a few winners

Vegas Strip Blackjack

I'm dealt a healthy King to give me a $15 win on top of my $15 bet

Casino War

A nice $160 winner whilst playing the Wheel of Chance three-reel bonus slot

Wheel of Chance

VIP Slots Strong Points:
  • Good selection of games with slot games being particularly appealing
  • Decent sign-up and on-going promotion programme
  • Easy-to-contact, responsive support
  • A range of tournaments are available allowing players to play games for a fixed fee
Things VIP Slots Could Improve:
  • This casino is lacking in multi-hand Video Poker games


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