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The Total JackpotJoy Review –The Home of Online Bingo and More

Have you stumbled upon JackpotJoy or are on the search for a new online casino, and are wondering if this is the right gambling site for you? Well, in this JackpotJoy review our experts have gathered up everything you need to know about its games, payout, software and more. Continue reading to learn more!

Our Rating of JackpotJoy - United Kingdom United Kingdom Flag

Overview – One Click to Your Topic
Games 400+
Jackpots 45+
RTP 96.22%
Customer Support Live Chat 24/7English
Most Popular Game Immortal Romance
Fairness Ensured By UKGC NMi
Player Protection GAMSTOP, BeGambleAware
Gambling Licence UKGC Licence 38905
or 30 Spins £50 Free Bingo
Visit JackpotJoy Play Here!
Website www.jackpotjoy.com
Overall Rating 4.1 / 5
JackpotJoy Highlights
Casino Rank Best Gamesys Casinos
Payment Rank Top Apple Pay Casinos
Full T&Cs apply. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply

These days, the options for online casinos can seem endless and the search to find the right one can be time consuming. In this JackpotJoy review, our goal is to save you the hassle. We will discuss important judging criteria like customer support, game variety, payouts, mobile use, and more. So, let’s dive in!

JackpotJoy Games: Decent Selection

We’ll start off with one of the top, if not the most important judging criteria, which is JackpotJoy games. Truth be told, if an online casino doesn’t have your favourite games, then there isn’t any need to continue. Thankfully, the JackpotJoy game selection is more than just bingo, and has a nice variety to choose from.

The Game Library’s Variety and Top Titles

There are over 400 JackpotJoy games to choose from, which is a decent size library. The online casino is most known for its bingo collection. The bingo selection includes traditional 75 and 90 ball versions, as well as free bingo games that can award real cash prizes.

Surprisingly though, the majority of JackpotJoy games are slots. However, you will also find fan favourites like blackjack, roulette, video poker and JackpotJoy live games. Though we must admit, that outside of those table games, the selection is quite small. So, if you are a baccarat or craps fan, check out our reviews to discover the best online casino for them.

The Most Popular Games at JackpotJoy Casino
Slots (338) Roulette (11) Blackjack (13) Table Games (13) Video Poker (11)
Gonzo’s Quest European Roulette Atlantic City Blackjack Pai Gow Poker Jacks or Better
Mega Moolah 10p Roulette Blackjack Multihand Baccarat Tens or Better
Cleopatra Bank It! Roulette Single Deck Blackjack Craps Deuces Wild
Guns ‘n’ Roses Phoenix Roulette Vegas Downtown Hi-Lo Aces & Faces
Immortal Romance Roulette Splendide Vegas Strip Blackjack Sic Bo Double Bonus
The Goonies Roulette: Streets of Gold Blackjack Match Nice Dice Video Poker Remastered

As you can see, the games check off all the standard online casino games expectation boxes and then some. What’s not shown above is its bingo collection, as well as slingo, scratch cards, and arcade games collections. Even though we would like to see its table game selection grow, we’re sure there is a game or two here for anyone.

Here is our list of the best JackpotJoy games:

If you’re a slots fan, we think you will be pleased with the JackpotJoy online casino. Its substantial slots library is filled with fan favourite games like the ones mentioned above, Thunderstruck II, and many more. Also, we were pleased with JackpotJoy software collection, but we’ll get into that later on. Overall, we feel like the games consist of a good mix but we hope to see more in the future.

The Live Dealer Games

We must admit that we are quite satisfied with this category. Players have over 20 live games to choose from. JackpotJoy live games include games like roulette, and texas hold ’em. It even has games like Super Bic Bo, Monopoly Live, Deal or No Deal Live, and other amusing games. Of course, this is also a great place to play live dealer blackjack in the UK.

With this kind of variety, it is like there is a live game here for anyone at the JackpotJoy online casino. This is also where you will find the only baccarat and craps game on the website. In addition, the JackpotJoy software for all its live games is from Evolution, so you can expect a first-class and realistic game experience. Though, if you would like to see more options check out our live casinos page.

Play On the Go

The JackpotJoy online casino can be accessed anywhere with any Apple, Android, or Windows device through a web browser. We had no problem navigating through it, just make sure you have the latest Flash Player on your device, in order to have the best experience. You will find that almost all of JackpotJoy games are available via mobile, including its live games.

JackpotJoy Mobile Gaming Start using JackpotJoy mobile app and play at your own convenience!
£50 Free Bingo or 30 Spins
Full T&Cs apply. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply

There is a JackpotJoy mobile app available to download only for Apple mobile devices. The mobile app requires iOS 6.0 or later and is compatible with iPhone 5 and higher, iPad and iPod touch. However, if you have an Android device, check out our top mobile casino review for better options.

The Table Betting Limits

The JackpotJoy online casino consists of many betting limit options that are suited for any budget. You can find table limits as low as 10p or as high as £4,000. A spread like this can be beneficial for new players and players who are just testing out the website because it gives a sense of ease of not having to break your wallet while you play JackpotJoy games.

For our high rollers, you’ll find the higher betting limits in the live game section. Since the JackpotJoy software for its live games is from Evolution, you’ll be sure to find games where you can make bets into the thousands. However, if you are in search of more of a thrill we recommend Ladbrokes because you can play up to £250,000 per roulette spin.

JackpotJoy RTP and Payout Rates

Many players are not aware that it can be advantageous to check casino games’ RTP (return to player). Payout rates give players an idea of what their chances of winning are because the higher the RTP is, the better the odds are. For example, slots tend to have a wide RTP variety, scratch cards have lower scores, and blackjack has the best average. To learn more check out our suggestions of top payout casinos in the UK.

The JackpotJoy payout rate is 96.22% and this is about average compared to other casinos in the market. Casinos that are made up of mostly slots tend to have a lower RTP average and casinos with a decent blackjack ratio have a higher one. Though JackpotJoy games are mostly slots, they only had a small impact on its RTP.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots 88.79% - 98.93%
  • Video Slots 88.83% - 99.14%
  • Roulette 94.74% - 98.03%
  • Blackjack 98.65% - 99.76%
  • Table Games 96.44% - 99.91%
  • Video Poker 98.62% - 99.55%
  • Scratch Cards 93.26% - 99.75%
  • Arcade Games 91.62% - 96.74%
  • ..
  • .....
  • RTP (%)

The figures above were not decided by the operator, they are officially certified by a third-party auditor, called NMi. Third-party auditors run all the games through millions of test simulations, in order to find an average RTP. This is how the JackpotJoy payout rate was determined. It is important to know that the figures cannot be applied to one single player unless they play the same game millions of times themselves.

As we mentioned, slots have the widest spread in terms of payout rates and can make an impact on the overall RTP score. That is good to keep in mind when trying to pick a game. For example, the Mega Moolah slot RTP is 90% but the Thunderstruck II slot RTP is 96%. As you can tell, that’s quite a difference for a similar game. Luckily, the casino displays all its games’ RTP on its site. To learn more about games with the lowest house edge, check out our review.

Game Software and User Accessibility

The brand is a part of the Gamesys Group and as a result, most of the JackpotJoy software comes from there. The Gamesys software is known for its bingo and slot games, and when you enter the site you will see that the JackpotJoy online casino fully embraces that. You are instantly greeted with its welcome bonus, but as you scroll down you’ll see its top bingo and slot choices next.

For the most part, the site is easy to navigate. You’ll find links to all its game categories, and if you are looking for a specific one, there is a search bar you can use. Though, you do have to search for its contact information because it blends with the fine print at the bottom of the page. Other than that, the website runs steadily and loads quickly.

Some Details About JackpotJoy Casino Software
Software Provider Gamesys
Website www.gamesysgroup.com
Game Developer(s) Microgaming, Red Tiger Gaming, NetEnt, IGT, Evolution, Novomatic, Eyecon
Languages English
Payment Methods Apple Pay, paysafecard, Bank Transfer, PayPal
Download Size No Download
Hardware Requirements No Download
Software Requirements No Download
Instant Play Requirements Up-to-date Browser ie. Chrome/Firefox/Safari
Compatibile Mobile Devices Android, iPad, iPhone

More and more online casinos these days are becoming no download casinos and this is no exception. Even though there isn’t a downloadable version, you can still access it on any web browser and as long as you are connected to the internet, you shouldn’t have any trouble playing.

As we previously stated in this JackpotJoy review, a good amount of its software comes from Gamesys, which provides players with a variety of games with some of the lowest cost available in the market. However, there are plenty of other popular software providers at the JackpotJoy online casino. Here you’ll find Microgaming, NetEnt, and IGT games, as well as others.

JackpotJoy Company Information

The Gamesys Group was established in April 2001 by Andrew Dixon, Robin Tombs and Noel Hayden and was originally called the Intertain Group Limited. In 2017 it bought the brand that was first launched in 2011 and in September 2019 officially became The Gamesys Group Limited. Today, the CEO of the company is Lee Fenton.

The Gamesys Group operates a total of 11 online casinos. Its portfolio includes Virgin Games and Vera & John. We have reviewed both, and consider its Vera & John online casino to be a five-star online casino. To learn more about gambling sites, check out our other reviews.

The Gamesys Foundation

In this JackpotJoy casino review, we must mention The Gamesys Foundation, which is a mental health charity organisation. It was created in February 2020 in response to the company’s strong desire to help those in need. The foundation wants to put an end to the negative stigma against mental health and help to build a kinder world. Its goal for 2020 was to raise 2.25 million to the cause. However, we couldn’t confirm if they reached their goal but regardless we find this extra fact about the brand to be quite remarkable.

More Information About JackpotJoy Casino
Company Security Player Protection Support
Name: JackpotJoy Encryption: 128-bit Deposit Limits: Adjustable Phone: 0800 458 0770
Head Office: Suite 2, Floor 4, Waterport Place, Gibraltar Licence: 38905 Activity Limitations: Available Email: support@jackpotjoy.com
Parent Company: Gamesys Operations Limited IT-Security: Thawte Self Exclusion: Available Contact Form: Available
CEO: Lee Fenton RTP Analysis: NMi Protection of Minors: Guaranteed Live Chat: 24/7
Employees: 830+ Anti Money Laundering: ID Verification Problem Gambling Organisations: GAMSTOP, BeGambleAware

Customer Support at JackpotJoy

There may come a time when you have questions about your account or something else and you’ll need to reach out to the JackpotJoy support team. Fortunately, you will have a few options, which include live chat, toll-free telephone number, and email. If you find yourself in need of immediate assistance, we would recommend using the 24/7 live chat.

Here is a list of JackpotJoy support options:

  • Live Chat: Available, Login Not Required
  • Contact Form Response Time: 1-5 Days
  • Phone Number: 0800 458 0770
  • Email Response Time: 1-5 Days

Unfortunately, to find all the information above, you will need to do a little digging. After clicking through a few tabs, you will land on the JackpotJoy online casino’s “Contact Us” page. In its support centre you will see a “help” speech bubble, and this is how you can access the live chat. We can positively say that the response time for the live chat is fairly quick.

Safe and Secure Casino

Understandably, it is very important to know whether or not a casino is reliable especially when you’re spending real money. The most important thing you should look for is a valid gambling licence. In the UK, all legal online casinos must have a licence from the United Kingdom Gambling Commission (UKGC) in order to operate. The commission is responsible for player protection and safety for all gambling in the UK.

Certainly, we wouldn’t have made this JackpotJoy review if it wasn’t a legal casino. Yes, the site has a valid licence with the UKGC. This means that it has gone through ample safety checks and has many protective features. In addition, JackpotJoy software is encrypted by Thawte and regulated by the government of Gibraltar.

Extra Bonus Points Earned

The organisation has impressively won three awards in its lifetime. It has won the Online Bingo Operator Game of the Year, two years in a row (2018-2019) and the Best Marketing Campaign of the Year (2017). In addition, JackpotJoy was named Brand of the Year at the EGR Marketing and Innovations Awards (2019).

Based on the rewards above, if you are a bingo lover, you should be quite satisfied with the offering. On top of that, you may find the welcome bonus to be very inviting because you can receive 50 pounds worth of bingo games or 30 free spins. Though if that doesn’t draw you in, then check out our best bonus online casinos.

  • Awards.2/3
  • Promotions.2/3
  • Special Games.1/2
  • Loyalty Scheme.0/1
  • Extras.1/1
  • Bonus Points.7

In lieu of a VIP programme, the JackpotJoy online casino has Loyalty Points that players can earn. The points are called “Joy Points” and they are earned when you earn certain amounts (ex:. 1 point for every £5 won on bingo) on JackpotJoy games. You can change your Joy Points into real cash (1p each) and there is no limit to the amount you can earn. This loyalty programme is mostly beneficial for regulars because points expire if you haven’t earned any in 90 days.

There is also a refer a friend programme. You can earn a £20 bonus when you invite someone to join the JackpotJoy online casino. You can refer up to five friends as long as you meet the requirements.

JackpotJoy Review Conclusion

To conclude this JackpotJoy casino review, we must say that we find it to be a decent online casino. Whether you’re a bingo lover or a jack(pot) of all trades, it’s worth stopping by. We were most impressed by the game library, most notably its live game collection. This casino gives the impression that there is a game here for any gambler.

Play Here!
Strengths and Weaknesses of JackpotJoy
  • Major Strengths
  • Good game variety
  • Won 3 awards
  • Major Weaknesses
  • App is only compatible with iOS devices
  • Minor Strengths
  • Clean website design
  • Free game collection
  • Minor Weaknesses
  • Needs more table game variety
  • No VIP programme
Full T&Cs apply. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply

With that being said, there is always room for improvement and JackpotJoy is no exception. In the future, we hope to see more table games especially baccarat and have the app be compatible with all mobile devices. Overall though, our JackpotJoy rating is satisfactory, we feel that it is filled with fan favourites and classic casino games. However, if you’re interested in seeing more gambling site options, check out the best online casinos for Brits.

Frequently Asked Questions

We did our best to cover everything in this JackpotJoy review, but it’s understandable if you still have some questions and queries about the website. So, just in case, we have gathered the most commonly asked questions and answered them below. If you have additional questions, please email us at contact@online-casinos.com.

🧐 Is JackpotJoy safe?

Yes, the JackpotJoy online casino is very safe and hold a valid licence with the United Kingdom Gambling Commission.

🤔 Which game variations does JackpotJoy offer?

The JackpotJoy games include bingo, slots, blackjack, roulette, live games and more. Click the link to see our full review of the game selection.

🥇 Is there a JackpotJoy no deposit bonus?

No, there aren't any no deposit bonus at JackpotJoy but you can find plenty of no deposit casino bonuses in the UK, if you are intent on finding a promotion of this kind.

🤑 Are there any JackpotJoy free spins?

Yes, JackpotJoy grants the option for free casino spins in its welcome bonus. This is one of the most popular types of casino bonuses on the market, as players always seem to relish the chance to play bonus rounds of famous games.

🤚 Who is JackpotJoy owned by?

The jackpotJoy online casino is owned  by Gamesys Group Limited, which also owns 11 other online casino. One of them being Vera & John