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The Complete Ladbrokes Casino Review

Ladbrokes is one of the most recognisable and trusted names in the UK for betting. Its shops grace the high streets of towns up and down the country. Plus its online presence is just as well-established and trusted by players. In this Ladbrokes Casino review, I will report on how it performs across a variety of key areas. These include the game collection, mobile apps, and customer support plus other important aspects. In this review, I will thoroughly test the operator, and provide an honest and detailed account of how it shapes up, including the positives plus any negatives.

Our Rating of Ladbrokes - United Kingdom United Kingdom Flag

Overview – One Click to Your Topic
Games 450
Jackpots 75
RTP 96.11%
Customer Support Live Chat 24/7, Email English
Most Popular Game Beach Life
Fairness Ensured By eCOGRA, Thawte
Player Protection GamStop, GamCare
Gambling Licence UKGC Licence 1611
Welcome Bonus £50
Visit Ladbrokes Play Here!
Website www.ladbrokes.com
Overall Rating 4.9 / 5
Ladbrokes Highlights:
Casino Rank Best Online Casinos
Payment Rank Top E-Wallet Casinos
Full T&Cs apply. 18+. New Casino players only. Deposit required. Bet £10+ on qualifying games. 40x wager reqs (bonus only) on selected games. Accept Bonus within 14 days. Bonus valid for 30 days. Certain deposit types excluded. Player restrictions and T&Cs apply.

As I conducted my investigation, it became clear that there were certain topics that were very important, and included a lot of important details such as customer support and security. For this reason, I have created additional Ladbrokes Casino reviews specifically dedicated to bonuses, live dealer games and mobile apps. I have also included a breakdown of the terms and conditions, with interesting details highlighted and explained.

An Overview of the Game Selection

Without doubt, the game collection is the primary consideration when assessing an online casino. Yet this does not simply mean counting the total amount on offer. Equally important is the variety, to ensure that there is plenty of choice to suit all players’ preferences. Of course, the quality also plays an important role. The variety of table limits is also worth noting. The quality and quantity of live dealer Ladbrokes games factors into the equation too, as does the selection of games available for mobile play.

A Closer Look at the Amount and Distribution of Ladbrokes Games

The total number of Ladbrokes online games exceeds 400. This huge quantity includes table games, video poker and arcade games, with the bulk of the collection consisting of slots. There are more than 150 popular slots from the world-renowned software provider Playtech. These include a wide variety of DC Comics slots, with titles like Batman & Mr. Freeze Fortune or Man of Steel. Each of these slots features the DC Comics Super Heroes Jackpot, which provides four different pooled prizes across all the games: Mini, Minor, Major and Grand Jackpot. There are also other recognisable names from the world of TV and film, such as Little Britain, Gladiator and The Six Million Dollar Man.

The Most Popular Games at Ladbrokes Casino
Slots (251) Roulette (40) Blackjack (43) Table Games (15) Video Poker (19)
Everybody’s Jackpot Age of the Gods Roulette Perfect Blackjack Casino Hold’em All American
Fei Cui Gong Zhu 3D Roulette Premium Blackjack Surrender Baccarat Jacks or Better
Frankie Dettori’s Magic Seven Premium French Roulette Blackjack UK Sic Bo Deuces Wild
Jackpot Giant American Roulette Premium Blackjack Craps Aces and Faces
Gladiator Multi-Wheel Roulette Progressive Blackjack Caribbean Stud Poker Tens or Better
Green Lantern Premium Roulette Pro Double Attack Blackjack Tequila Poker 2 Ways Royal

If slots are not your casino game of choice, then fear not. Across the site, there are around 200 other Ladbrokes games to choose from. There are more than 20 roulette tables. These include the classic variants, like French, European and American. There are also some interesting variations, such as Pinball and 3D Roulette, as well as the Age of the Gods roulette which features a progressive jackpot. Blackjack players are spoilt for choice, with interesting versions like Blackjack UK, Blackjack Switch and Blackjack Surrender amongst the collection.

Here is our list of the best Ladbrokes Casino games:

If you like table games, there is a wide variety to choose from, including card games like Casino Hold’em, Tequila Poker and baccarat, as well as dice games, like craps and Sic Bo. There are almost 20 video poker machines to choose from, as well as more than 30 scratch cards and arcade games. Across the entire site, there are more than 75 jackpots available, giving players plenty of choice of big money games. The vast majority of the collection can be played for free in demo mode.

A Brief Look at the Live Games

The live casino game selection is impressive. There are a wide variety of roulette, blackjack and baccarat tables, with various table limits to choose from. Also, the classic game collection is complemented by Casino Hold’em and the dice game sic bo. This is one of the few online casinos that provides live sic bo. You can find out full details in the dedicated Ladbrokes live casino review.

Availability of Mobile Games

A good selection of Ladbrokes online games have been made available for mobile. There are lots of slots, including many with progressive jackpots. There is also a selection of table games, including roulette and blackjack. You can find out full details about the games, compatibility and how to get the app in the dedicated Ladbrokes mobile casino review.

The Ladbrokes Mobile Experience Find jackpot games, slots, table games and more on the iOS and Android app.
£50 Welcome Bonus
Full T&Cs apply. 18+. New Casino players only. Deposit required. Bet £10+ on qualifying games. 40x wager reqs (bonus only) on selected games. Accept Bonus within 14 days. Bonus valid for 30 days. Certain deposit types excluded. Player restrictions and T&Cs apply.

The Range of Table Limits at a Glance

With a huge range of slots in the collection to appeal to all sorts of players, you’d also expect there to be a wide range of betting limits for players to take your pick from. This is indeed the case, with a huge number of games having a minimum bet of just 1p per payline. At the other end of the spectrum, there is plenty of choice for the high rollers who want to bet with much more money per spin. There are slots such as Heart of the Jungle, which has a fixed 50 paylines, and coin values from 1p – £25. So players can spend a maximum of £1,250 per spin.

When it comes to roulette, the minimum bet per spin varies between 10p and £1, depending on the variant. The vast majority of the roulette tables allow maximum limits of £400. There are a couple of exceptions for those wanting to play with higher limits. For example, Premium European Roulette has a maximum limit of £1,000, with 3D Roulette Premium allowing up to £4,000 per spin. For the players who want an even higher limit, then Video Roulette is the best option, with maximum table bets of £250,000 accepted. As for blackjack, the minimum bet per hand across all versions is £1. The maximum bet is £300 per hand on all variants, with the exception of UK Blackjack. Here, the maximum bet per hand is just £30. For the blackjack players who want to play with higher limits, William Hill Casino would be a better choice, as there are variants with maximum betting limits of £10,000.

Favourable and Transparent Ladbrokes Casino Payout Rates

It is always useful to take a look at the payout rates of an online casino. I can confirm that the Ladbrokes online games are fair, and not too favourable towards the house. Ladbrokes is very transparent in terms of the chances of winning in its games. It includes the theoretical RTP (return to player) in the rules for the majority of its games. What’s more, the casino publishes monthly reports from independent testing agencies, which verify the actual percentage of money paid out across different game categories, and overall for the whole site. There is a wide range of Ladbrokes Casino payout rates for slots. The theoretical return across classic slots varies from 92.33% to 97.71%. The range for video slots is wider, stretching from 90.05% up to as high as 99.32%. Overall, the most recent monthly RTP report showed an actual payout of 94.45% for all slot machines.

RTP Range of the Games
  • .
  • Classic Slots 92.33 - 97.71%
  • Video Slots 90.05 - 99.32%
  • Roulette 94.60 - 98.65%
  • Blackjack 98.38 - 99.87%
  • Table Games 96.30 - 99.53%
  • Video Poker 95.44 - 99.95%
  • Scratch Cards 94.00 - 96.00%
  • Arcade Games 92.18 - 97.50%
  • ..
  • .....
  • RTP (%)

Classic games such as roulette and blackjack tend to have a smaller range of payouts, as these are determined by the rules of the games. This is why roulette varies from 94.74%, for the American versions, and up to 98.65% for other variants. Likewise, blackjack tends to favour players, with a very high RTP. As you can see from the table, this ranges from 99.1% – 99.91%, an impressive result for players. The Ladbrokes Casino payout rates for other table games, including poker games and baccarat range from 96.3% – 99.53%, with a similar return for video poker, of between 95.44% and 99.95%. Overall, it can be said that the payout rates at Ladbrokes Casino are relatively high. In fact, the most recent published payout report from GLI showed a total of 96.11% paid out across all Ladbrokes online games, an great result by all accounts.

Impressive Website and Ladbrokes Casino Software

The casino website is easy to navigate, with various tabs and options to guide you seamlessly to what you are looking for. Upon accessing the site, a selection of top games is displayed, along with any current promotions and offers. There are various categories to select from, including New Games, Slots, Movies & TV, Jackpots, Table and Cards, Video Poker, Casual Games, and finally, all games are listed together. As well as these helpful categories, there is also a search tool, making it even easier to locate the specific game you want to play. When you decide which you want to play, it takes just one click to launch the game, and it will load quickly, usually in under 30 seconds. In addition to easy access to games, you can easily access help and support. All account activity, like banking and game history, can be accessed through buttons located on the top right side of the page. Along the very top of the page, the various products from the operator are available. Here you can find even more casino games from a variety of developers within the Vegas and Games tabs.

Some Details About Ladbrokes Casino Software
Software Supplier Playtech
Website www.playtech.com
Game Suppliers Playtech, Evolution Gaming, NetEnt, IGT, NextGen, Barcrest, WMS, Novoline
Payment Methods PayPal, paysafecard, Maestro, Bank Transfer, Skrill, Neteller, Visa, Western Union, Ladbrokes Shop
Languages English, German, Spanish, Slovenian, Chineese, Japanese, Irish, Romanian, Portugeese, Norvegian, Hungarian, Czech
Download Size 854kb / 3.01MB
Hardware Requirements 1.6GHz CPU (Pentium 4), 512 MB RAM, 16MB Video Card, 512Kbit network connection, at least 1GB of free disk space
Software Requirements Windows 2000 or more recent
Instant Play Requirements Adobe Flash Player 10.22.87 or newer, Microsoft Internet Explorer, Mozilla or Firefox browsers, version 6.0 or higher
Compatibile Mobile Devices Android, iPhone, iPad

In addition to playing directly on the website, there are numerous links on the site to download the Ladbrokes Casino software. The download is completely free, and takes just a few minutes to install. The software is provided by Playtech. The company is one of the best in the industry, and provides the software for some of the biggest names in online casinos. It has won numerous prestigious awards, including the title of RNG Casino Supplier of the Year and Platform of the Year at the 2015 EGR awards. The Ladbrokes Casino software allows you to log in to play for real money, or for free, if you want to try out any of the Ladbrokes games before spending your money. Like the website, there are various categories listed, and a search bar which can be used to locate a specific game quickly. The download software includes more Playtech games than can be found on the casino website. In fact there are around 50 more Playtech slots on the casino download than the website.

One of the major differences between the download and the instant play casinos, is that only Playtech games are included in the download. Therefore, the various slots from other providers which are found in the Vegas and Games tabs can only be played in the instant play version of the casino. Another difference is that all games in the downloaded software have a small summary, which can be accessed before the game is launched. This includes details such as the maximum win, the betting limits and any key features, like free spins and bonus rounds.

Some Interesting Details About the Operator

Ladbrokes is a well-known and respected gambling company. With more than 100 years of history, it has built a solid customer base, with more than 800,000 online customers alone. Player protection is a major priority for this operator, and it cuts no corners when it comes to using the best technical security to keep its players safe. What’s more, it is committed to promoting responsible gambling.

More About the Company Behind the Casino

Ladbrokes was founded more than 100 years ago as a bookmaker for horse racing. The company has built a strong reputation throughout its history, and nowadays is the most-used betting brand in the UK. The company was floated on the London Stock Exchange in 1967, and has its headquarters based in Harrow, Middlesex. It is also successful in Ireland, Belgium and Spain. In 2013, Ladbrokes created a partnership with Playtech, which saw it invest into and relaunch its digital services, with the aim of improving the customer experience. The company provides a wide variety of online gambling services, including sports betting and in-play, bingo, poker and lottos. Ladbrokes became the official sponsor of the Scottish Professional Football League in August 2015. The name was linked with the Premiership, Championship, League 1 and League 2 of Scottish football. In 2015, Ladbrokes became the title sponsors of Rugby League’s most famous and historic competition, the Challenge Cup.

More Information About Ladbrokes Casino
Company Security Player Protection Support
Name:Ladbrokes Betting & Gaming Ltd. Encryption:128-bit SSL Deposit Limits:Adjustable Live Chat:24/7
Head Office:Harrow, Middlesex Encryption Certificate:Thawte Activity Limitations:Available Phone:0800 032 1133
Parent Company:Ladbrokes plc Licence: 1611 Self Exclusion:Available Email:care@ladbrokescasino.com
CEO:Jim Mullen RTP Analysis:Gaming Laboratories International (GLI) Underage Protection:Guaranteed Contact Form:Unavailable
Online Customers:Over 800,000 Money Laundring Prevention:ID-Check before first withdrawal Gambling Addiction Organisations:Gambleaware, GamCare, Gambling Therapy Other:Help Database

Helpful Customer Support Round the Clock

As a respected and trusted operator, the company has invested greatly in providing top-quality customer care. Customer support is available through live chat, and by phone 24 hours a day. What’s more, there is a useful help section, which lists helpful information regarding all of the company’s products. There is also a search function to help you locate the required information easily.

Here is the list of Ladbrokes Casino support information:

  • Live Chat – Available 24/7
  • Contact Form – Not Available
  • Support Phone Number – Available 24/7
  • Email – Response in 2 – 3 days
  • FAQ5 Questions Answered

Of course, you can also contact the customer service team by email, if you so desire. I asked many questions using live chat whilst researching this operator, and found the agents to be courteous, knowledgeable and helpful.

Gambling Licences, Technical Security and Responsible Gambling

Ladbrokes holds a valid licence issued by the UK Gambling Commission (UKGC), enabling it to legally provide services to players in the United Kingdom. In order to get this mandatory licence, the company is strictly monitored and regulated by the UKGC.

The operator must adhere to anti-money laundering policies, and prove the fairness and integrity of its games. Ladbrokes enlists the services of Gaming Laboratories International (GLI) to test its Random Number Generator and the outcome of its games. This company thoroughly tests and analyses payouts, and produces a monthly payout report, detailing the percentage of all money that has been returned to players. The company is also licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission, allowing it to provide services to players from other countries.

Players are also protected using cutting-edge technical security. This includes the encryption of all sensitive and personal data transmitted between the player and the casino. This information is encrypted using 128-bit Secured Sockets Layer (SSL), to ensure that it cannot be intercepted by third parties. The encryption technology is certified by Thawte, a leading name in computer security.

The operator is committed to promoting responsible gambling. On its website, Ladbrokes provides lots of help and advice to those who may be affected by problem gambling. It also promotes many charitable organisations who help those affected by gambling addiction, such as GamCare, Gamble Aware and Gambler Anonymous. It also provides certain tools to help players control their gambling. These include the options to set deposit limits, on a daily, weekly and monthly basis. It also provides the option to self- exclude for a set period of time.

Some Bonus Points Awarded

Although Ladbrokes is clearly a reputable and commendable operator, it has not won many industry awards for its services. It did, however, win the coveted title of Casino Operator of the Year at the IGA awards 2010. Plus, the software provider it has partnered with, Playtech, has received numerous prestigious awards. Therefore, I awarded one bonus point for this. Its exclusive VIP scheme also earned it another bonus point.

  • Awards.2/3
  • Promotions.2/3
  • Special Games.2/2
  • Loyalty Scheme.1/1
  • Extras.1/1
  • Bonus­­ Points??8

The Playtech game collection features many branded slots, including many titles from the DC Comics series, Monty Python’s Spamalot and the Pink Panther. These are an exciting part of the game portfolio, so I awarded an extra point here. I did not award the full two points however, as the games can also be found at other Playtech casinos. Finally, one more bonus point was awarded for the interesting promotions that reward loyal players.

Conclusion – A Solid Casino That Comes Highly Recommended

When weighing up the pros and cons of this casino for this review, it is heavily weighted in favour of the advantages. There is a huge game collection, with many jackpots. The high-quality live dealer games also add to the appeal. Plus, there are tons of branded games from Playtech, as well as many top titles from other major developers, providing a unique mix. Speaking of Playtech, the award-winning software provider ensures that both the download software and the instant play versions of the casino are smooth, slick and user friendly. There is a good selection of games available for mobile, which are available for both iOS and Android devices. Plus there are favourable payout rates across the board. Finally, there is a certain peace of mind and reassurance that comes from choosing such as reputable and long standing operator.

Play Here!
Advantages and Disadvantages of Ladbrokes Casino
  • Major Strengths
  • Large game collection
  • Excellent live casino
  • Many jackpot games
  • Major Weaknesses
  • None
  • Minor Strengths
  • Good mobile casino
  • Favourable payout rates
  • Minor Weaknesses
  • Low betting limits for some games
Full T&Cs apply. 18+. New Casino players only. Deposit required. Bet £10+ on qualifying games. 40x wager reqs (bonus only) on selected games. Accept Bonus within 14 days. Bonus valid for 30 days. Certain deposit types excluded. Player restrictions and T&Cs apply.

So it sounds like this is a great choice all round. Yet there is just one thing that is worth calling out. Whereas the table limits for slots provide a wide range of high and low betting amounts, the same can’t be said for many of the table games. With a maximum bet of £300 for all blackjack games, this may not cater to the high rollers. If you want to play table games with higher limits, then 32Red would be a much better choice. Otherwise, this is an impressive operator all round, that gets a big thumbs up from me. If you want to find out more about the top casinos around, you should check out my guide to the best online casinos in the UK today.


Do you have a question about anything you have read in this Ladbrokes casino review? If so, then please feel free to send your query to contact@online-casinos.com. Here are some of the most commonly asked questions about this topic.

How do I use my casino bonus on Ladbrokes?

Only new players to the casino can claim the welcome bonus, which requires you to wager a minimum of £10 to receive the extra funds. You can find out exhaustive details in our dedicated Ladbrokes bonus review.

What does pending winnings mean on Ladbrokes?

Pending winnings are funds that you win using Ladbrokes bonus cash, which have not yet met the wagering conditions required in order to allow a withdrawal.

What are Ladbrokes Golden Chips?

Ladbrokes Golden Chips are a bonus that you can use on various table games in the casino. Unfortunately, there are no current Ladbrokes promotions offering Golden Chips.

How long does it take to withdraw from Ladbrokes?

Withdrawals from Ladbrokes are processed fairly quickly, taking between 2 - 5 business days. If depends which of the Ladbrokes payment methods you use as to the exact processing times.

How do I join Ladbrokes?

As long as you are a resident of the UK and are over 18, you can create a Ladbrokes account. First, head to the Ladbrokes website and click the button to sign up, enter your details and make a deposit to start.