Simba Games Casino: Review of the Gaming Offer

Brief Overview of the Gaming Collection at Simba Games Casino

Simba Games casino offers a wide range of games, and though 600+ titles may be fewer than some sites, such as SlotsMillion, the selection still suits most players.

A Closer Look at the Casino’s Games and Software Providers

Without proper categories and filters, even a modest number of games could be overwhelming — but Simba Games avoids most of these issues. The games are categorised as Slots, Jackpot Games, Roulette, Blackjack, Live Dealer and Others. The “Others” category is where you’ll find where specialty games, scratch cards, and video poker variants.

If you filter by developer, you’ll see Games Global (formerly Microgaming) offers over 100 games. 22 other providers are featured, including GVG, Evolution, Play’n GO, Bally Wulf, Merkur, and Yggdrasil. The highest ranked games are tagged as “Popular”. They include Viking Runecraft, Immortal Romance, Eye of Horus, and Vikings Go to Hell.

As you can see, not a lot is missing from the selection. However, a closer look will reveal that certain games you would expect to find at a good online casino are sadly not there.

Keno, bingo, craps, and arcade games are not included. But you can play specialty games, such as Poke the Guy from Games Global.

Live Casino Lobby Restores the Balance

Players who value a top-notch selection of live tables may overlook some site flaws, especially when the streams are in HD from modern studios. Some readers may know I mean Evolution, a leading name among live dealer game providers.

To join their live tables and see what all the fuss is about, you will have to complete the registration process and make a deposit. However, even before you fund your account, Simba Games will allow you to enter the live casino lobby and observe the action (without playing) across all rooms. These include roulette, blackjack, casino hold’em poker, baccarat, Dragon Tiger, and money-wheel.

Can I Play at Simba Games Casino on the Go?

Simba Games is a mobile-friendly casino and you will be able to load the games on smartphone or tablet. There are no specific system requirements and the page will be adjusted to the smaller screen by default.

Considering the list of the providers, I was a little surpsied that a downloadable mobile casino app is not available. Simba Games is one of many sites without this feature, but I think a mobile app should be available nowadays.

Table Limits Suitable for All Players

Not a lot of surprises here – the table limits at blackjack, roulette and other live tables are close to the betting ranges that you can find at the best online casino sites for Canadian players. Blackjack variants start at $0.50, while the highest limits are applied to the VIP tables, where the minimum bet can be set at $500. The maximum bet does not go over $1,000.

If you would like to go even higher, Dragon Tiger max bet is capped at $5,000 (with $1 minimum bet) and baccarat tables, known as high-rollers’ first choice, go up to $10,000.

With a regularly updated catalogue with hundreds of video slots, any player should be able to find a variant that fits their budget. The min and max bets are displayed in the info sheet, which will save you the trouble of launching the game.

Slots are suitable for players with a modest gambling budget since many variants allow you to reduce the number of paylines and modify the coin size. Some of the most popular slots with affordable betting ranges are Rich Wilde and the Book of the Dead (0.01 – $100) and Book of Oz (0.01 – $25). Those who want to raise the stakes can do that in Troy Super Spin ($270 max bet).

Simba Games Casino RTP Percentage Rate

Developers include the RTP percentage in game rules. In case you were wondering what that is, RTP stands for “return to the player” rate, and it indicates the percentage of your bet that the game will give back over time. So, if a slot has 96.5% RTP, that’s how much the game will return on average. The rest goes to the operator (the so-called house edge), which is why some players prefer playing games with a high RTP.

It should also be taken into account that not all popular games have high RTP. Other factors must be considered as well. For example, slots with progressive jackpots usually feature a lower RTP, but most players are willing to accept that since the jackpot can amount to millions.

A game’s variance or volatility is just as important as RTP, since it informs the players how often the winnings can be expected. Low volatility means that the game is pretty consistent in payouts, while high variance suggests that payments are wider apart, though probably more substantial.

Let me be perfectly clear – the reason I scored Simba Games so low in this section is not the casino’s low average RTP. It is because they do not offer a concise and full list of RTP rates across the gaming categories available on the site. Registered members will be able to find the RTP info for some of the games under Cashier – Game Help, but the average values are not included.

The table above is therefore not precise and most of the percentages are only given as a reference. However, the values should be pretty accurate since the titles come from familiar software developers. The bottom line is that the players will have to search for the RTP info, but I will give you a head start and recommend Wild Orient or Hot Ink (Games Global), both with 97.5% RTP.

Simba Games Casino – Layout, Navigation, and Software Quality

This isn’t my first time trying a SkillOnNet/Prime Gaming site, so I knew what to expect. You know how certain sites will keep signing you out as a means of precaution? Well, Simba Games seems to be doing that more often than necessary. While I can live with that, I am not so inclined to be tolerant of the unresponsive search tab with the delayed typing effect.

The layout is simple, allowing visitors to easily browse, bookmark favourites, or return to previous games. When you click on the search icon, an extra filter will pop up, allowing you to list games released by a certain provider – that is definitely something that every online casino should offer.

If you decide to disregard the annoying search tab, you will be left with a standard online casino which is no worse than most of the gaming sites. The most frequently accessed casino sections will be within reach and you should have no problem finding your way to the cashier, rewards, and active tournaments.

Ideally, the support tab would always be visible, but you can still access it by clicking your username or the menu. The account limitation periods and deposit limits can be set up on the same page, as well as your preferences for receiving customised push messages and offers. All in all, it’s a decent site with a few irritating insufficiencies that require attention.

Many online casinos already surpass both the features and usability of Simba Games, and players are ready for something more than just decent. Add the unresponsive search bar to the same old boring concept we see every day, and you will get an indistinctive casino that needs some improvments.

Prime Gaming – Mission and Goals

Simba Games casino was established by Prime Gaming, the company that operates Mega Casino, Prime Slots, Prime Winners, Indogvind, and a few more gaming brands. Launched in 2003, Prime Gaming focuses on online gaming and marketing, aiming to deliver top service and access to leading game selections.

SkillOnNet and Prime Gaming Highlights

Prime Gaming was launched by a team of experienced marketing professionals whose primary goal was to build a competitive brand with international reach. Prime Scratch Card was the company’s first release, followed by Prime Casino, Prime Poker, and Prime Backgammon.

The casino itself is operated by SkillOnNet, a white label service provider with a series of highly successful partnerships over the years – Realistic Games, IGT, and Elk Studios, among others.

In 2018, SkillOnNet was shortlisted for three of the most prestigious industry awards: B2B Best White Label Partner, SBC Casino Operator of the Year, and Malta Gaming Awards Best Slots Platform.

Always Available Customer Support

The Simba Games casino support is available seven days a week, 24 hours a day, but only if your query is submitted in English. The agents will be able to provide support in other languages as well, but not around the clock. If you have a pressing issue, make sure to present it in English, otherwise, you will be forced to wait.

The representatives are friendly and professional – in general, I was quite happy with the support I received, especially with the agent’s efficiency and response time. Casino members who do not speak English can ask for help in Swedish, Danish, German, Norwegian, Japanese, Finnish, and Russian.

Unlike the English-speaking agents, representatives who speak the above-mentioned languages will be at your disposal 8.00 – 2.00 GMT. Outside these hours, you can send an email to support@simbagames.com or go through the casino’s FAQ list. For the time being, phone support is not included.

Security Measures at Simba Games Casino

Simba Games casino uses 128-SSL encryption, similar to most UKGC and Malta Gaming Authority licensed gaming sites. The details about how members’ personal information is stored and used can be found under the Privacy Policy casino section.

The policy provides a detailed explanation of how the data is collected and who will have the insight in your personal records. Along with the obligation to protect their members’ privacy, the casino is also required to include responsible gambling guidelines and provide the members with the contact details of gambling counselling services like GambleAware, GamCare, and Gamblers Anonymous.

You will also find the quick links to official sites of filtering software suppliers (Net Nanny and GamBlock) as well as instructions on how to place your account on temporary hold or set up deposit limits. Cooling off periods can last up to 7 days. If you need more time, you can either suspend your account (up to 90 days) or select the self-exclusion option which will stop you using the casino services for at least 180 days. Any complaints and disputes will be resolved by the operator or the licence issuer.

The Plus Side of Samba Games Casino

You could hardly call Simba Games casino impressive, but there are some qualities that have earned it a few extra points. The casino was nominated for several notable industry awards in 2018. Even though they didn’t win, it’s still an achievement.

• AWARDS . 1/3

• PROMOTIONS . 3/3

• SPECIAL GAMES . 2/2

• LOYALTY SCHEME . 1/1

• EXTRAS . 0/1

• BONUS POINTS . 7

Another advantage is their promotional program. And while some players may find that the welcome bonus is not all that generous, the rewards and tournaments restore the balance. At the time of writing, the casino offers mystery prizes, free spins, and cash prizes. You should also be able to see the upcoming campaigns and set up a reminder so that you would not miss any deals that might interest you.

Conclusion – Simba Games Should Try Harder

Simba Games may have a fair share of deficiencies, but it still has a lot to offer, especially when it comes to the live dealer section. This is probably its greatest strength, and plenty of players who enjoy live dealer games will be happy with Evolution’s quality games.

The 24/7 customer support and multilingual agents must also be mentioned. Last but not least, Simba Games features a great promotional program and fairly fast payouts, usually processed within a day.

The casino doesn’t really draw you in long-term. The site feels plain, and the search tab can be frustrating. Certain information, such as RTP rates, are not fully disclosed, and members outside English-speaking areas receive limited support.

The deposit fees add to the disappointment caused by the issues mentioned above. The percentage deducted will depend on the selected deposit option – 2.5% for Visa, Maestro, MasterCard, and EntroPay, 3.5% for Eco and Neteller, and 5% for Skrill transactions. The only payment method without the transaction fee is wire transfer. However, using this method will significantly raise the deposit limit – from $20 to $100.

FAQs

Hopefully, I’ve covered all areas of interest, but if you feel that I’ve skipped something important, feel free to send an email on contact@online-casinos.com and let me know what I’ve missed.

What is the minimum withdrawal at Simba Games casino?

The minimum withdrawal is $20, while the maximum payout is capped at $5,000 per transaction. No fees will be applied to the withdrawals and the processing time is quite short. Settlement time will depend on the selected method, and the players can expect the money to appear on their private accounts in 1 to 7 working days.