A Thorough Betsafe Casino Review

The Betsafe online casino was founded in 2006 and has been on the market for over 10 years now. This gaming site is part of the reputable Swedish Betsson Group and it certainly deserves the attention of both new and experienced players. In order to better introduce you to this operator and its top-notch casino offer, I’ve prepared a thorough Betsafe casino review detailing its most important sections, giving readers an idea of what to expect in terms of game selection, bonus offers and customer support. Additionally, I will provide details on the owner as well as the security measures and the Betsafe casino software.

Our Rating of Betsafe - New Zealand New Zealand Flag

Overview – One Click to Your Topic
Games 1,000+
Jackpots 93
RTP 97.22%
Customer Support Live Chat 24/7, Email English
Most Popular Game Starburst
Fairness Ensured By Gaming Laboratories International (GLI)
Player Protection GambleAware
Gambling Licence UKGC Licence 39579
Welcome Bonus €100 + 100 Spins
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Website www.betsafe.com
Overall Rating 5 / 5
Betsafe Highlights
Casino Rank Best Online Casinos
Payment Rank Best Mastercard Casinos
Full T&Cs apply. 18+. The deposit bonus offer (100% up to €100) is only available to New Customers making an Initial Deposit of €10 or more. The additional 100 Free Spins is only available to New Customers making an Deposit of €30 or more. Moneybookers, Skrill & Neteller payments excluded. Wagering of 40x in 30 days required. Wagering contributions apply.

This Betsafe casino review has been structured to highlight the key areas that my readers find to be most interesting. For more information on the operator’s bonus offers, mobile and live dealer platforms, you can refer to my other dedicated reviews.

Game Selection Explained

Nothing is as important to players as the selection and variety of games. Betsafe, thankfully, has a lot to offer in terms of games because the operator features over 1,000 titles that come with amazing features, sharp graphics and realistic sounds.

The Betsafe Casino Games

Finding a game of your liking at Betsafe online casino is a piece of cake since the game lobby at the site features over 1,000 different slot machines, table games and video poker titles. Even though most of the titles belong to the slot machines section, it can be said that the game distribution at the casino is pretty good considering the fact there are over 10 games in each of the other categories. However, it should be noted that there are no scratch cards and arcade games at Betsafe and that can be a deal breaker for casual gamblers. There is about 990 classic and video slot games in total. Dragon Born, Guns N’ Roses, Starburst and Winterberries are only a few top notch titles in the reel games section that come with exciting special features and real life like animations. Therefore, it can be said that, in general, a slot machine enthusiast can have high hopes when they visit the game lobby at this casino.

The Most Popular Games at Betsafe Casino
Slots (990) Roulette (11) Blackjack (18) Table Games (51) Video Poker (14)
Guns N’ Roses European Roulette Pro 21 Plus 3 Blackjack 3 Card Hold’em Jacks or Better
7s to Burn American Roulette Perfect Pairs Blackjack Casino Hold’em Poker Deuces Wild
Spinata Grande French Roulette High Stakes Single Deck Professional Series Blackjack Caribbean Stud Aces & Faces
Wild Neon French Roulette Low Stakes European Blackjack Gold Baccarat Tens or Better
Secret Romance Gold Series Roulette Double Exposure Blackjack Red Dog All American Double Up
Power Force Heroes High Limit Roulette Premium Blackjack Oasis Professional Series Joker Wild

Adventures in Wonderland, The Casino Job and 108 additional titles at the Betsafe online casino are equipped with jackpots, whose amounts are often life-changing. Additionally, the game catalogue includes 11 roulette, 18 blackjack, 51 table game and 14 video poker variants. This means that regardless of what type of games you prefer, the site has a good deal of titles to keep you entertained and engaged. Mention-worthy roulette variants are Immersive, Premier Diamond Edition, French and European, whereas in the blackjack section such titles are Gold Multi Hand Premier, Perfect Pairs, 21+3 and Single Deck really stand out. The rest of the complete table game offer is made of poker games (3 Card Hold’em, Caribbean Stud…), baccarat and etc. In terms of video poker, users can expect the most popular variations of games like Jacks or Better, Deuces Wild and All American Double Up. Its worth noting that all the Betsafe casino games at the site are available in both practice and real money mode. A recently added cool feature by the operator is the MultiPlay mode that lets customers play up to four games at the same time.

Live Dealer Platform

Powered by Evolution Gaming, Betsafe’s live platform is among the best ones on the market. The game selection is good and features five options in total – Roulette, Blackjack, VIP Baccarat, Casino Hold’em and Three Card Poker. You can find out more about this live dealer gaming destination in my upcoming dedicated Betsafe live casino review.

Playing on the Move

I am currently preparing a separate review focused on the Betsafe casino mobile app, however, players should have in mind that the operator offers a web app that features all the games. When I say all the games I mean both RNG titles and live dealer tables.

Table Limits

All types of players are welcomed at the Betsafe online casino and the game betting limits perfectly reflect that. Depending on the chosen game and variant, users can place low wagers of only 1c and high wagers of $75,000. However, it should be noted that most of the highest limits come the Evolution Live Gaming tables. The best minimum and maximum accepted wager is seen on the slot machines because the lowest bet varies from 1c to $0.50 and the highest one is between $2 and $1,500. Being able to place a $1,500 bet per spin is awesome and can be very rewarding, hence these limits are great for thrill seekers. Blackjack fans also have a good range of betting options that generally start at 10c and go up to $10,000. Roulette players can place minimum bets from 10c to $10 and maximum wagers of only $10 to $75,000; considering that roulette is a favourite to high rollers, these limits are pretty good. Lastly, video poker games come with a betting range between 1c and $2,500.

Betsafe Casino Payout Rates

Gambling experts always mention the importance of low house edge or favourability towards the house. Well, the opposite of house edge is the return to player percentage, which should always be as close to 100% as possible. Luckily for Betsafe customers, the operator published numbers that are above the average and particularly high in the RTP for classic slots. Only a short glance at the table below reveals that the lowest RTP value at the casino is 89%, which is amazing and very positive. In terms of slot machine payout rates, classic slots start at 89.1% and go up to a pretty high 99%. Video slots, in contrast, start at higher 95%, but go up to 98% only. In other words, the house edge on classic slots can be as low as 1%, whereas on video reel machines it can be 2%. Despite the fact there are titles with lower house edge than this, everything under 3% is generally considered really positive and rewarding, so the Betsafe casino payout rates are pretty good.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots 89.10 - 99.00%
  • Video Slots 95.00 - 98.00%
  • Roulette 94.74 - 98.65%
  • Blackjack 99.33 - 99.83%
  • Table games 94.78 - 99.37%
  • Video Poker 94.97 - 99.56%
  • Scratch Cards* 0.00 - 0.00%
  • Arcade Games* 0.00 - 0.00%
  • ..
  • .....
  • Return to Player(%)

* No RTP info for scratch cards and arcade games

The rest of the games at the gaming site can boast with high payout percentages too. For example, roulette variants offer RTP rates from 94.74% to 98.65%, which is quite good for such games. Blackjack, unsurprisingly, leads with the highest payout rates between 99.33% and 99.83%. This shows that the operator offers blackjack variants played by very liberal rules that considerably lower the house edge. The rest of the table games have a positive RTP as well, which starts at 94.78% and goes up to 99.37%. The last type of games featured on the site is the video poker variants whose payout rates vary from 94.97% to 99.56%. All in all, Betsafe casino has the right to boast with high payout rates and rewarding games. There are sites whose RTP on certain titles go under 80%, while the situation at this particular casino offers games with payout rates no lower than 89% and that deserves praise.

Website and Software Performance

If I’m being honest, the Betsafe website could use a makeover in order to be improved and provide easier navigation. The design is dark-coloured, which makes the website confusing and sometimes it’s hard to find what you’re looking for. The only positive aspect is that all games are categorised on the left sidebar, plus there’s a search bar that lets you quickly find the game you want to play. However, that won’t work unless you know the exact title. Another problem for users may be the long loading time of the pages because of the heavy content featured at the casino. So, I wouldn’t say that visiting various sections of the website is unpleasant, but I definitely can think of certain things that could be upgraded.

Software Provider BML Group Ltd
Website www.betssonab.com
Game Developer(s) NetEnt, IGT, Microgaming
Languages English, Swedish, Norwegian, Finnish, German, Lithuanian, Polish
Download Size No Download
Hardware Requirements No Download
Software Requirements No Download
Instant Play Requirements Flash

The primary software provider of Betsafe is the BML Group Limited, whereas the majority of the games at the site are NetEnt products. Nonetheless, the game catalogue of almost 1,000 titles is also supported by other developers like Microgaming, Ongame, NYX, Yggdrasil and Play’N Go. Considering the fact that no download mode is available, players won’t be required to install any files on their device in order to play. The only instant-play requirement they have to meet is to have Flash player installed so the games can be started via your internet browser. It should be noted that the games by popular and well-established providers such as NetEnt and Microgaming run smoothly and come with breath-taking graphics.

I’ve mentioned in the previous paragraph that there’s no download software offered to customers at Betsafe. This means that both Windows and Mac users can start the games instantly via their internet browser as long as they have Flash player. Unlike playing at downloadable casinos that require you to complete a whole process before being able to enjoy playing, at this site you simply click on the game and enjoy it within seconds. The fact that the titles are available in instant-play mode shouldn’t worry you in terms of graphics or sounds because both are top notch thanks to the developers’ dedication to coming up with great products.

Betsafe Online Casino Background

A huge part of the overall service at a casino depends on the company that owns and operates it. Therefore, I’ve provided a set of useful information related to the owner that stands behind Betsafe and commented on important issues such as support, licensing and security. In general, I can say that customers have no reasons to worry about safety and fairness and can expect great assistance from the support team.

Part of BML Group Limited

This gaming destination, which was founded in 2006, is owned by BML Group Limited and has over 450,000 users. The headquarters of the operator is located in Ta’ Xbiex, Malta. The parent company of BML is well-established gaming company Betsson AB, which is currently lead by Ulrik Bengtsson. Betsson AB is listed on the Nordic Stock Exchange and its code is BETS B. This popular Swedish player on the gaming market has been successfully working ever since 2001. Back to BML, it should be noted that the operator manages three other gaming platforms in addition to the casino. It also does poker, live and sports betting. For its impeccable poker software BML won the reputable EGR award for Best Poker Software of the Year in 2013.

More Information About Betsafe
Company Security Player Protection Support
Name:BML Group ltd Encryption:TLS 1.2 RSA Key Deposit Limits:Available Live Chat:Yes
Head Office:‘Betsson Experience Centre’, Ta’ Xbiex, XBX 1027, Malta Gambling Licence:UKGC 39579 Activity Limitations:Available Phone:00356-2260-3036
Parent Company:Betsson AB IT-Security:VeriSign SSL Self Exclusion:Available Email:support-en@betsafe.com
CEO:Ulrik Bengtsson RTP Analysis:Technical Systems Testing Protection of Minors:Guaranteed Contact Form:Available
Employees:750+ Anti-Money Laundering:Employee Control Problem Gambling Organisations:Gambleaware, Gamcare, Gamblers Anonymous

24/7 Customer Support

Customer support is an important segment of online casinos, especially when players face some kind of an issue. Therefore, I pay close attention to the support provided by operators and I can say that Betsafe did a pretty good job here. The casino, first of all, offers support around the clock, meaning you can get in touch with an agent regardless of what day of the week or what time of the day is. My research showed that when contacted via live chat or phone, the agents respond extremely fast (in approximately 60 seconds). Similarly, they’re quick in providing a response via e-mail as well and the reply usually comes within 60 minutes. The only negative thing is the fact that there’s no free hotline, thus those asking for help using the phone number will have to cover certain fees. In addition to the support, there’s also an extensive FAQ section with lots of useful information.

Licensing and Site Safety

The Betsafe online casino is well aware how important licensing, safety and fairness are to customers. Therefore, the site took extra measures to provide a safe and reliable gaming atmosphere where users can provide personal and financial information without giving it a second thought. The first and possibly the best indicator that the operator is trustworthy and dedicated are the two gambling licences it holds. The first one is issued by the UK Gambling Commission, whereas the second one is given by the Malta Gaming Authority. With two hard-to-obtain approvals, Betsafe certainly meets high safety and fairness standards.

So, when I mention safety and security, I don’t simply say things without checking the whole situation first. The operator uses the latest SSL encryption technology TLS 1.2 RSA Key, making customers’ information virtually impossible to get and/or read by third parties. Plus, visitors will recognise the popular VeriSign seal of approval, meaning the site is indeed highly secured. TST Labs also has its seal of approval at the website, but the auditor is interested in the casino’s fairness rather than safety. Thus, no need to wonder if the outcomes are random and unpredictable since there’s a whole organisation testing that on regular basis.

Moreover, Betsafe is a responsible gaming operator that cares about its customers. Hence, members will notice many player protection tools like deposit limits, activity limitations and even self-exclusion. As a result, if by any chance a member starts doubting the reasons they play at the site, they can use these tools to protect themselves and avoid spending money they cannot afford.

Bonus Points Overview

The operator scored 6 out of 10 bonus points in total. I would say that this isn’t the best rating ever, but it’s not bad either. The company scored EGR Best Poker Software of the Year in 2013 and offers a lot of daily casino bonuses and promotions. Therefore, the first two segments of the rating earned it 4 points.

  • Awards.1/3
  • Promotions.3/3
  • Special Games.1/2
  • Loyalty Scheme.0/1
  • Extras.1/1
  • Bonus Points.6

The rest isn’t as charming since out of the four remaining points, the casino scooped only two. In terms of special games, Volcano Eruption deserves to be mentioned, while the casino bonus earned another point for Betsafe. The lack of loyalty scheme, however, ruined the generally positive impression of the bonus section at the casino.

Final Thoughts

In conclusion, this Betsafe casino review has shown that this is operator is a nice destination for spending your free time and enjoying high-quality games. The site isn’t perfect and certainly comes with some disadvantages; nonetheless, I would say that the advantages lead the way. When it comes to main strengths of the operator, I would point out the daily bonus promos, the slot tournaments and the live game promotions. Additionally, there is a great deal of jackpot games and mobile happy hours as well. Thus, players can expect lots of bankroll boosts and chances to win live-changing prizes. In addition to the Betsafe casino games, the operator also features a decent range of bonuses which you can find out more about in my dedicated Betsafe bonus review.

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Strengths and Weaknesses of Betsafe Casino
  • Major Strengths
  • Daily promotions
  • Slot tournaments
  • Live casino bonus promos
  • Major Weaknesses
  • None
  • Minor Strengths
  • Lots of jackpot games
  • Mobile happy hours
  • Minor Weaknesses
  • Too complex
Full T&Cs apply. 18+. The deposit bonus offer (100% up to €100) is only available to New Customers making an Initial Deposit of €10 or more. The additional 100 Free Spins is only available to New Customers making an Deposit of €30 or more. Moneybookers, Skrill & Neteller payments excluded. Wagering of 40x in 30 days required. Wagering contributions apply.

A thing that could ruin the overall experience for players is the complexity of the website, which sometimes may be overwhelming to use. Nonetheless, this is far from enough to make Betsafe a bad option; quite on the contrary, I strongly recommend the casino to both casual and pro-gamblers. If, however, you want an alternative I would say PlayOJO is good for those looking for a better design and 888casino is a smart choice for fans of better bonus offers. If you would like to see some of the operators I have reviewed, you should check out my guide to the top online casinos in New Zealand today.

Questions and Answers

If you have any questions about anything covered in this Betsafe casino review please get in touch with me at contact@online-casinos.com. Here are the answers to some of the most commonly asked questions from my readers.

Is Betsafe safe?

The answer to this is a resounding yes. The operator has obtained two licences from both the UK and Maltese governments and the Betsafe casino software is provided by some of the biggest companies in the world. The website is very safe.

What is the best online casino?

It depends what you prefer, as the best slots casinos won't suit people who want the best blackjack casinos. Take a moment to think about what you prefer, then choose from the best casinos for New Zealand players.

Who owns Betsafe?

Betsafe is part of the Betsson Group, and acts as the main casino for the Sweden-based firm. The company holds a UK licence and is a safe and secure option.

What is Betsafe?

Betsafe is an online casino that offers a safe and secure website for New Zealand's gamblers to enjoy a selection of casino games.

How to cash out at Betsafe?

You can make a cashout at Betsafe using a number of different payment methods, including credit cards. You will need to verify your player account before you can request a withdrawal.

What happened to Betsafe?

Nothing particularly dramatic has happened to Betsafe for the New Zealand's market, though the company has ceased operating as a Danish casino. Betsafe has updated its website a few times in the last few years to add new features, and increase its games library. It also is constantly updating its promotions.