Over 110k People Helped By National Gambling Support Network
GambleAware has released new data showing that more than 110,000 people have been helped by the National Gambling Support Network (NGSN).
Key Facts:
- NGSN was launched in 2023, and it has been a big success
- GambleAware says self-referrals were by over 50% in year two
- People who contacted the NGSN were offered a first assessment within an average of two days
- Brief interventions have seen an increase of 93%, figures show
The NGSN recently marked two years since it was set up, and using it continues to get more popular in the UK.
GambleAware confirmed that year two data for the NGSN shows that self-referrals have increased by 50% in the past 12 months.
The figures show that Those who got in touch with the NGSN in the past year were given a first assessment of their case within an average of just two days.
GambleAware said early support has been a top priority, and brief interventions are up by 93%.
The body runs the National Gambling Helpline, available 24/7 on 0808 8020 133.
Unrivalled Expertise
The deputy chief executive at GambleAware, Anna Hargrave, explained that the second year of the NGSN provided a chance to take lessons from its first 12 months.
She said: “We’ve seen an increase in the number of people being supported and importantly, an increase in brief interventions and self-referrals, which means we can support people earlier and reduce the potential for further harm.”
“The expertise within the Network is unrivalled and providers play a key role in helping people across the country, whether that be at the start of their journey, or supporting them at the end.”
“We look forward to working with the future commissioners and the NGSN with the integration of the network into the future system to ensure providers can continue offering their crucial services.”
Finding Peace And Happiness
A case study was also released by GambleAware with Jackie giving her experience of contacting part of the NGSN.
Jackie, who is now 38, said: “I owe Cheryl and the team at Adferiad my life.”
“From the moment I was introduced to them, I was contacted, informed, and treated with respect and understanding for both myself and my addiction. I was guided and informed of what options might be available to me and how I might be able to get help.”
Jackie had treatment at the Parkland Place Centre and has since signed up to complete a Level 3 counselling course at a local college, adding: “I’m looking to the future to be able to help people who are suffering from addictions like I am to grow and be able to find peace and happiness again.”
GambleAware’s update on the success of its National Gambling Support Network comes shortly after the organisation unveiled an art installation at Westfield London.
Featuring 85,000 poker chips, one representing each child aged 11-17 who is currently experiencing gambling harm, the aim was to raise awareness of this growing issue.
GambleAware said this figure has doubled since 2023 and wants to reduce the stigma around it.
