A Comprehensive Review of JackpotCity: The Complete City Guide

In this JackpotCity review we will be looking at all the criteria that makes up a great online casino. We compare a website’s games selection, software and payouts against industry standards, in addition to important factors such as player safety and security. We will look at customer support as well.

Our Rating of JackpotCity - Canada Canada Flag

Overview – One Click to Your Topic
Games 500+
Jackpots 20+
RTP 97.00%
Customer Support Live Chat 24/7, Email, English
Most Popular Game Mega Moolah
Fairness Ensured By eCOGRA
Player Protection Gamble Aware, Gambling Therapy
Gambling Licence Kahnawake Gaming Commission Licence 00812
Welcome Bonus C$1,600 bonus
Visit Jackpotcity Play Here
Website jackpotcitycasino.com
Overall Rating 4.9 / 5
JackpotCity Highlights:
Software Rank Top Microgaming Casinos
Payment Rank Best paysafecard Casinos
Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

When we look at criteria in order to determine our JackpotCity rating, one of the first things that we look out for is player safety in addition to an enjoyable, rewarding gaming experience. Ideally, we want to find operators that are of a high standard, fair and easy to use.

JackpotCity Games – What to Watch Out For

Games are arguably the most important factor when considering any casino and that is no different for JackpotCity games. Most players not only want to see quality games but a wide variety of gaming options as well.

At JackpotCity online casino you will find every form of popular online casino game from slots to roulette, blackjack and video poker. It’s also worth taking stock of which software developers are producing the games for an operator as it can be a good sign of the quality of an online casino’s games selection.

Top JackpotCity Games: An Entire City’s Worth of Games

As we have mentioned, JackpotCity online casino offers a diverse selection of popular casino games such as slots, blackjack, roulette and video poker. You will find multiple variations of all these games on its site, all of which have been provided by the industry leading software brand Microgaming.

Popular table games such as Caribbean Stud, Baccarat and Red Dog are also available for players to play. JackpotCity also boasts an impressive live casino with the live games selection being provided by Evolution. As you can you see there’s plenty for players to choose from as the JackpotCity games selection is quite extensive.

In general, there isn’t really any criticism that can be made about the JackpotCity games roster. With the exception of the live games, all of the JackpotCity software is provided by Microgaming and it offers a plentiful and well-picked selection of games to play.

You would think that by sourcing the majority of its games from Microgaming it might serve as a possible handicap for JackpotCity software. However, by sourcing its random number generated casino games from this one developer, JackpotCity is able to maintain a consistent level of quality among its roster.

For those wishing to enjoy even more opportunities from another operator with a monstrous game collection and an adventurous slot gaming experience, we recommend to also check out our review of Casumo, which has been consistently winning awards in the industry for its high quality content.

The Real Live Games Experience

JackpotCity online casino offers a fantastic live game selection. The live casino games are provided by the online gambling leader Evolution, undoubtedly one of, if not, the best live games developers in the business. You’ll expect to find popular live games on the site such as Monopoly Live for example.

Of course, you will also find plenty of live roulette and live blackjack options as well. All of the dealers are exceptionally friendly and professional, as you would expect from Evolution. It really does give you the sense of how it would feel to play at a real-life casino.

JackpotCity Online: Mobile and Tablet Gaming

JackpotCity online casino has been fully optimised for smartphone and tablet. There is even an iOS app that you can download to your mobile device, however Android users will have to make do with the mobile web browser version for the moment.

However, don’t worry, as the mobile web version of JackpotCity is practically identical to both the iOS app and the desktop version of the site.

JackpotCity Mobile Gaming Seamless, high quality mobile gaming. Play all the JackpotCity games anywhere and everywhere
C$1,600 Welcome Bonus

We could find no difference in the game selection offered on the mobile version of the app versus the desktop version. It would appear for all intents and purposes the only difference in experience is the sheer portability that mobile devices allow you. For more great mobile casinos you can check out our Canadian mobile gaming guide here.

The City Limits: Table Spreads at JackpotCity

When you want to start playing for real money at JackpotCity online casino it’s essential to know what the table limits are on any individual game so you can find the one that best matches your budget. Luckily, there is something to suit all budgets at JackpotCity.

Of course, there are different table limits for different games, but if we look at the slots titles for example you, can expect to see a minimum bet of around 30¢ per spin on average. Likewise, the maximum bets seem to hover around C$60 per spin, however, there are some titles that can go above this amount.

JackpotCity Payouts and RTPs

When considering which game to play, it’s worth looking at the return-to-player rate of any given title to see how fair it is. The RTP% is the theoretical return on wagers over an extended period of time.

The JackpotCity payout rate, which is found at the top of the page, is calculated from the average RTP% of all the games on the website. As a purely theoretical number, it is simply an indicator of fairness rather than a guarantee of your success on a given game.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots 95.95 - 96.23%
  • Video Slots 94.20 - 98.01%
  • Roulette 96.63 - 98.63%
  • Blackjack 99.00 - 99.70%
  • Table Games 93.74 - 98.94%
  • Video Poker 96.29 - 99.56%
  • Scratch Cards N/A - N/A%
  • Arcade Games N/A - N/A%
  • ..
  • .....
  • RTP (%)

You can be confident in knowing that these JackpotCity payout numbers can be trusted as this operator employs a highly reputable third-party auditor, eCOGRA, to test the random number generator of its games to ensure that they are always fair.

Some types of games naturally have a high RTP% such as blackjack, so if there are a lot games of this type in a casino, it can affect an operator’s overall RTP%. With that in mind, we recommend that you check out the RTP% of a game before playing to make sure they are odds that you are comfortable with.

The Lay of the Land: JackpotCity Website Design

Now we get to the part of this JackpotCity review where we look at the online casino’s website design. The layout of the website is clear, straightforward and easy to use. A series of drop-down menus at the top of the page burst with different options and sections, and every page is full of helpful information about a particular game or section of the site.

All the games have been organised neatly and you’ll also find easy access to an FAQ, contact and banking information at the top of the page as well. Likewise, the layout on mobile is equally as neat and easily navigable as the desktop version.

Some Details About JackpotCity Casino Software
Software Provider Microgaming
Website www.microgaming.co.uk
Game Developer(s) Evolution, Microgaming
Languages English, French, Spanish, German, Portuguese, Italian, Russian, Turkish, Korean, Japanese, Arabic
Download-Size No Download
Hardware Requirements No Download
Software Requirements No Download
Instant Play Requirements No Download

While there is an iOS app available to download, there are no download requirements to play at JackpotCity online casino and you can easily access and play all of the casino games on your web browser without any further action needed.

When it comes to JackpotCity software, the site uses two different developers – Microgaming for the random number generator games, and Evolution for the live casino. Both developers are highly respected within the industry for their work and tend to produce some of the finest casino games on the market.

JackpotCity Company Information

JackpotCity online casino was established in 1998 and has been offering players a wide variety of online casino games ever since. The website was set up with the intention “to bring the glitz and glam of Vegas into the homes of players“, ultimately allowing players 24/7 access to entertainment directly from home.

In the past 20 years JackpotCity has continued to grow and to offer an increasingly larger selection of games to players all over the world. As it expands into new territories, it brings along years of experience as an online operator. It continues to improve and offer an even greater service to players looking for the perfect online casino experience.

Interesting Facts About the Casino

JackpotCity prides itself on being a responsible operator, and in addition to being associated with Gamble Aware, it offers several measures to protect players from problem gambling on its site.

Namely this involves the inclusion of deposit limits which you can set for yourself, as well as self-exclusion measure should they be necessary. JackpotCity safety measures are in place to make sure that gambling remains entertainment and not a problem.

More Information About JackpotCity Casino
Company Security Player Protection Support
Name: JackpotCity Encryption: 256 Bit Deposit Limits: Adjustable Phone: Not Available
Head Office: Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ XBiex XBX 1011 Licence: 00812 Activity Limitations: Available Email: Not Available
Parent Company: Baytree Limited IT-Security: Cloudflare Self Exclusion: Available Contact Form: Not Available
CEO: Not Published RTP Analysis: eCOGRA Protection of Minors: Guaranteed Live Chat: 24/7
Employees: Not Published Anti Money Laundering: ID Verification Problem Gambling Organisations: Gamble Aware, Gambling Therapy

Available Customer Support Methods

JackpotCity online casino’s customer support is available 24/7 via live chat and offers assistance in multiple languages in addition to English. Customer service representatives are incredibly helpful and are happy to answer any questions you might have. The live chat function can be launched on both desktop and mobile, and it is the only contact method available through the website.

Staying Safe and Secure Online

Player safety is the most important thing to consider when approaching a casino and there are a number of signs that help indicate whether or not a website is trustworthy and secure.

The first thing to do is check whether or not an online casino is licensed. JackpotCity online casino holds licences with both the Kahnawake Gaming Commission as well as the Malta Gambling Authority.

Another sign to watch out for is whether an operator website is encrypted. JackpotCity employs 256-bit SSL encryption, provided by Cloudflare in order to ensure the protection of players’ sensitive financial and personal data.

City Gems: Extra Points Earned

In addition to all the features mentioned in this JackpotCity Review, the online casino offers a competitive welcome bonus to help get you set up on the site and play for that little bit longer.

Welcome bonuses differ from site to site, but they can really make a difference when you first start playing provided you find the right one for you. You can read more about the best casino bonuses in Canada in our guide here.

  • AWARDS .3/3
  • EXTRAS .1/1

JackpotCity is a stellar online operator, and it has even been awarded for its efforts by being named Casino of the Year 2019 by Casino.org. It is well deserved and should not be overlooked, as JackpotCity really does tick all of the boxes when it comes to what you want in a good casino.

JackpotCity Review Conclusion

The short answer is that JackpotCity online casino is an excellent website and one really worth playing at. There is a strong games selection with more than enough choice to satisfy most players. Add to that the fact that its casino and live games are each sourced from top developers and it is easy to see how this operator could be named Casino of the Year.

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Strengths and Weaknesses of JackpotCity
  • Major Strengths
  • Great Games Selection
  • Good Mobile Site
  • Major Weaknesses
  • No Free Play Demos
  • Minor Strengths
  • Generous Welcome Bonus
  • Minor Weaknesses
  • High Bonus Wagering Terms

Trustworthy and safe are definitely two words that you will associate with JackpotCity. It is a very responsible online operator; it’s licensed and regulated and has multiple measures in place to ensure player safety.

Along with a competitive welcome bonus, 24/7 customer service and excellent mobile optimisation there really aren’t many Canadian online casinos out there that measure up to JackpotCity. If you would like to read more about online casinos in Canada, you can check out our page here.

Frequently Asked Questions

We hope that you enjoyed reading our JackpotCity review for Canadian players and that any questions you may have had about this solid online casino have been answered. Below we have included a FAQ of all of our readers most asked questions. Should you have any more questions, why not send us an email at contact@online-casinos.com.

Is JackpotCity safe?

Yes, JackpotCity is safe. The site employs the latest encryption software in order to protect players' sensitive financial and personal data. The site also follows strict licensing regulations and has a number of measures in place to protect players from problem gambling such as self-exclusion and deposit limits.

What game variations do JackpotCity offer?

JackpotCity offers a wide variety of casino game  types. Including casino favourites such as slots, roulette, blackjack and video poker. All of JackpotCity's RNG games are developed my Microgaming so you can be sure of their exceptional quality.

Does JackpotCity have live gaming?

JackpotCity online casino is the best place for live gaming. The site offers a wide range of live casino games, including many live roulette and blackjack titles. All of them are provided by the industry leading developer Evolution.

Are JackpotCity games optimised for mobile?

Yes, JackpotCity is optimised to work with all smartphones and mobile devices. You can play anywhere and everywhere on both iOS and Android devices and have the very same casino experience as you would on a desktop.