How to Withdraw at Online Casinos in Canada
Written by Angelina Vodenicharova
Gamblers Anonymous eCOGRA
Table of Content
Article Summary
Step 1: Log In to Your Online Casino Account
First things first – you need to sign in to your online casino account before you can start the withdrawal process. So, make sure you remember your login details!
Keep in mind that on regulated Ontario sites, access is gated by more than just your username and password. Where you are physically located matters too – more on that in the next step.
Step 2: Open the Cashier Page
Next, open the banking page. At most online casinos we’ve tested, the withdrawal option is on the same page you made your initial deposit.
Note that regulated Ontario casinos must use geolocation technology to confirm you’re physically inside the province. If the site believes you’re outside Ontario, your access will be restricted.
On a desktop, you may need to install a geolocation plugin and grant location permission on your device. Licensed offshore casinos used elsewhere in Canada don’t apply this province check.
Step 3: Check the Casino’s Withdrawal Terms & Fees
Before you place the withdrawal request, check the casino’s terms. See if any specific conditions relate to withdrawals.
The terms contain important information, such as withdrawal restrictions and timeframes. For instance, certain payment methods take longer to process. Also, the casino will specify how long it typically takes to authorize payouts.
What about fees? It’s possible the casino could charge a fee for cashing out. Payment processors could also apply charges, so we also recommend checking their terms. Here are the typical fees that could apply by payment type:
| E-Wallets | Between 0% and 5% |
| Bank Transfers | Between 0% and 3% |
| Debit Cards | Between 0% and 3% |
| Prepaid Cards | Between 0% and 3% |
| Mobile Payments | Between 0% and 3% |
Angelina Vodenicharova Author and Casino Analyst
Our Expert’s Advice
“Good news on taxes! Recreational gambling winnings aren’t taxable in Canada, so you keep what you win. The only exception is if you gamble professionally as a business, then winnings can count as income. For casual players, there’s nothing extra to report.
There’s also no withholding tax taken off your payout, so the amount you request is the amount that reaches you.”
Step 4: Choose Your Preferred Payment Method
When withdrawing, most casinos require you to use the same payment method used to deposit. Why’s that? Because of anti-money laundering procedures. When using the same option is not possible, your choice of payout methods may be limited.
Some payment methods don’t support withdrawals. For example, prepaid vouchers and gift cards are usually only available for deposits. That’s why it’s worth thinking about withdrawals when you first choose a deposit method.
Common payment methods in Canada include Interac, Visa, and PayPal, but there are many more options worth exploring. Below, you can see which payment methods are typically available for withdrawals:
Angelina Vodenicharova Author and Casino Analyst
Our Expert’s Pick
“I prefer to use Neteller for withdrawals. It’s easy to use and offers fast processing times. If it isn’t supported, my go-to as a mobile player with an iPhone is Apple Pay, but I must admit that not every online casino I’ve tried offers it as a withdrawal method.”
Step 5: Fill in Payment Info (If Needed)
Sometimes, your payment info will be prefilled when withdrawing, especially when using the same method you used to deposit. If it’s not, enter your payment method details and make sure they all match to avoid delays.
The info you’ll need to provide varies by payment method. For example, when withdrawing via e-wallet, you only need to enter the email address associated with your wallet. In contrast, bank transfer withdrawals could require your bank name, routing number, and account number.
Here are the details you may be asked to provide:
- Bank name
- Routing number
- Account number
- Account holder name
- Debit/credit card number
- Card expiration date
- Email address (for e-wallets)
Step 6: Choose Withdrawal Amount
Now is the time to enter the amount you want to withdraw. Remember that withdrawal limits may vary by payment method. So, make sure your payout request falls within the minimum and maximum limits.
Step 7: Follow KYC (Know Your Customer) Procedures
Online casinos must follow strict KYC procedures. At a minimum, they verify your name, age (18 or 19 depending on your province), and address before allowing you to play. They’ll also tell you which documents you may need to provide. Typical documents include:
- Photo of ID document (passport/driver’s licence/provincial ID)
- Photo of payment method
- Proof of address
Casinos may still request additional documents as part of security and anti-money laundering checks. This can be annoying, as it can delay withdrawal processing. Still, such requests are there for your safety and protection.
Angelina Vodenicharova Author and Casino Analyst
Our Expert’s Advice
“Get verified early. Upload your ID and proof of address as soon as you register – that way, your first withdrawal isn’t held up. I find a bank statement is a good document to have ready, as it confirms your name, address, and payment method.”
Step 8: Confirm Your Withdrawal Request
Check that you have entered all required information, then submit the withdrawal request. The payout request will then be passed to the casino for approval.
Step 9: Wait for the Casino to Process Your Request
All that remains is to wait for your money to reach you. How long will it take? That depends on two things: the casino’s processing time and the payment method.
Once the casino approves the request, here are the typical processing times by payment type:
| E-Wallets | Instant – 24 Hours |
| Interac / Online Bank Transfer | 1 – 5 Business Days |
| Debit & Credit Cards | 1 – 5 Business Days |
| Mobile Payments (Apple Pay/Google Pay) | 1 – 3 Business Days |
| Cheque by Mail | 5 – 10+ Business Days |
Casino processing times can vary significantly. Some sites commit to approving payouts within hours. Others may take up to 72 hours or more, which can be frustrating. That’s why it’s always important to check a casino’s withdrawal terms.
Angelina Vodenicharova Author and Casino Analyst
About the Author
With a background in marketing, Angelina has a keen eye for emerging trends and stays ahead of the curve on the latest game releases and payment innovations. Her expertise extends to the growing world of gambling apps, where her tech-savviness allows her to offer valuable insights on optimizing gameplay.
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