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Interesting Details from the William Hill Casino Terms

Last Update: 08/10/2021

The terms and conditions of use on the William Hill casino website apply to all products provided by the company, including, but not limited to, casino, sports betting, poker, bingo and live casino. They are incredibly extensive and detailed. The version of the user agreement which I refer to on this page is the update from the 3rd August 2015. If you have any questions about any of the details I included, or if an updated version of the William Hill casino terms and conditions has been added and there are any applicable changes, please feel free to contact me at contact@online-casinos.com.

Contents of the Terms of Use

Although extremely detailed, the William Hill casino terms of use are clearly presented and separated into numerous categories with various subheadings. I sifted through the many points with a fine-toothed comb and highlighted any parts that I think are of particular interest. You can check out my original William Hill casino review for more information on the operator. Now, let’s get on with the show!

1. Introduction: Key definitions and what makes up your terms of use

2. Contracting parties

3. Changes to the terms of use

4. Opening your account

4.1 In opening Your Account You warrant that: You understand and accept the risk that, by using the Services, You may, as well as winning money, lose money;

Comment: This may sound like common sense, but it is important to understand that gambling can lead to loss of money. You should set yourself limits on how much you are willing to/can afford to spend and stick to them.

5. Verification of your identity; money laundering requirements

6. Username, password, pin and customer information

7. Deposits and withdrawals from your account

7.1 If You wish to participate in the Services, You must deposit monies into Your Account from an account or source of which You are the account holder. Such monies may (subject to paragraph 5) then be used by You to place bets or play games. Further details of how to deposit, withdraw and transfer funds can be found in the Deposit part of the Help section of the Website. If You use a payment method in respect of which You are not the account holder, we reserve the right to treat any deposit into the Account as being invalid (and any winnings arising from such deposit as void) pending the satisfactory completion of all relevant Checks.

Comment: The financial account you use to make a deposit into your William Hill casino account must belong to you and be registered in your name. You cannot ask a friend or family member to make a deposit for you. Verification checks will be performed prior to making a withdrawal, and if you cannot prove that the card/e-wallet belongs to you, you may have to forfeit your winnings.

8. Legal use of the website

9. Placing your bet and/or gaming using the services

10. Remote gaming or betting

11. Collusion, cheating, fraud and criminal activity

12. Closure of your account; termination of the terms of use

13. Access to, and use of, the services

14. Betting and gaming terms

15. Alteration of the website

16. Third party software

17. It failure

18. Errors or omissions

19. Exclusion of our liability

20. Breach of the terms of use

21. Intellectual property rights

22. Viruses, hacking and other offences

23. Your personal information

24. Use of ‘cookies’ on the website

25. Complaints and notices

26. Transfer of rights and obligations

27. Events outside our control

28. Waiver

29. Severability

30. Entire agreement

31. Third party rights

32. Law and jurisdiction

33. Responsible gaming/gambling

33.1 The Operator is committed to supporting Responsible Gambling initiatives.

Comment: This operator provides various tools to support players and help protect them from gambling addiction. These include options to self-exclude for a set period of time and the option to set deposit limits. The operator also provides a separate page dedicated to responsible gambling, where you can find detailed help and advice.

34. Links

35. Contacting us

Appendix Playtech end-user license agreement

1. Licence to use software

2. Confidentiality

3. Your duty to examine legality of use

4. No claims and limitation of liability

5. Shared poker room network

6. Security

7. Your warranties and representations

8. Term and termination

9. General provisions