- Huge Game Selection
- Great Customer Support
- Fantastic Mobile App
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Key Details from the Casumo Terms and Conditions
While I can’t say the Casumo terms and conditions were the most interesting read of my life – I’ve taken one for the team and created a brief guide to help you understand your rights. I’ve highlighted a few of the stickier points below and done my best to explain them simply and clearly. A smart consumer is an informed consumer, so have a look below to stay in the loop. If you have any questions feel free to contact me at firstname.lastname@example.org and I’ll get back to you as soon as possible. This review was conducted in June 2018, so if you find the rules have changed, please reach out. If you’re interested in finding out more about the operator before you play, check out my main Casumo review.
Contents of the User Agreement
I, for one, value my hard-earned money and I’m sure most of you feel the same, so before entering any type of contract involving your own money it’s always best to be clear on what you’re signing up for. To swot up yourself, have a look at the Casumo terms of service, or follow along to see my commentary on a few points of note.
2. YOUR OBLIGATIONS
2.14 You understand and acknowledge that by playing Games provided by us, you take the risk of losing money deposited into your account. Should you not wish to accept this, kindly refrain from using this site any further.
Comment: This is pretty basic, but crucially important to the use of gambling sites. Real money is wagered, and real money can be lost. It’s important to accept this before you begin.
3. YOUR ACCOUNT
3.13 You may not apply for an Account or use any of our Services if you or a member of your household are or have in the last two years been employed with Casumo. For the purposes of this clause “employee” includes third party contractors such as licensors, software suppliers, developers or partners and all those persons in any way affiliated with us.
Comment: This seems like a slightly aggressive move from Casumo – surely if you included every person who had worked at any of their third-party contractors and their housemates, you are counting out an enormous number of players.
4 DEPOSITS INTO YOUR ACCOUNT
4.11 Casumo has a quick-deposit feature which allows you to make quick and safe deposits while staying within the gaming session. This feature is only available for customers who either use Visa or Skrill as their depositing method. Customers shall use this feature responsibly.
Comment: Handy to know – if you spend all of the money in your account while playing, but are in the middle of an important game, you will be able to top up your account without quitting the game.
6 BONUS & REWARDS SCHEME CONDITIONS
7 DORMANT & INACTIVE ACCOUNTS
7.3 Casumo will contact you via email up to one month prior to your account becoming inactive. You may reactivate an inactive account by logging in. Once an account becomes inactive, Casumo will charge five (5) GBP per month as administrative fee to your account.
Comment: Your account will become inactive if you haven’t signed in for a year; it’s important to be aware of this to avoid those admin fees. It’s nice that Casumo will send you a reminder email before it starts charging though.