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Key Points from the Betsafe Terms and Conditions

If you’ve been on the internet this long and still avoided the dreaded terms and conditions prompt, I’d say you were doing pretty well and that I maybe don’t believe you. Almost every service online that you must sign up for will ask you to adhere to their terms and conditions. Online casinos are no different. Alas, even for you experienced casino players, I dare say you’ve probably never given these broad 15-20-page documents a glance over. But there are still some important details in there that are definitely worth knowing about. Do not fret, I have sifted through the Betsafe terms and conditions for you and selected the various topics and sections I think you should know about. I performed this review on November 28th 2017, so it’s possible the Betsafe terms may have updated a bit since then. If you want to send me any questions about this document, you can contact me at contact@online-casinos.com and will reply to you when I can.

Key Sections from the Agreement

I have structured this page so that it highlights all of the key topics and sections from the Betsafe terms and conditions that I felt you should know. Of course, if you prefer you can just read the whole thing yourself. If not though, I have copied key points from the terms below and inserted my own commentary to try and explain them in layman’s terms so as to not confuse anybody. If you would like to learn more about the operator in question before diving in, you can refer to my full Betsafe casino review.

1. Introduction

2. The Basics

3. Definitions

4. Licences

5. Who Can Play

6. How you can play

6 If you are a UK or Republic of Ireland resident, your age must be verified within 72 hours of your first deposit on the Site. If your age is not verified within this time, Your Account may be frozen and no further gambling will be permitted until we have successfully verified your age. We may withhold any funds in Your Account until your age is successfully verified. If you are found to be under 18, we will return any deposits and void all winnings and / or bonuses.

Comment: An important note for UK residents to be aware of is that you must verify your account within 72 hours of signing up at Betsafe casino. If you do not do this, the operator may freeze your account and you will no longer be able to gamble there until you complete the verification steps. You can find out more about the verification steps at this operator by reading my Betsafe casino bonus page.

7. General Rules for You

7 You cannot use any technical error or vulnerability to your advantage. We will be entitled to cancel and reclaim all winnings gained in this manner.

Comment: Whilst it is a common misconception that all technical errors are considered the online casino’s problem, and thus the outcome should favour the player, this is unfortunately not the case. If any of your winnings should result from a technical fault with a game, the casino does have the right to take those winnings back.

8. What We Can Do

8 Whilst we understand that mistakes and typos happen, if we find the information given at the time of registration to be incorrect, this gives us the right to close Your Account and keep any funds in it. Likewise, if you fail to pass any personal identification verification procedures we will also close your account and withhold any winnings.

Comment: This one is probably just common sense for the majority of you, I’m sure, but it is really important that all of the personal details you provide to the casino are complete and accurate. If, for any reason, you decide to give fake or outdated information, the casino will have the right to close down your account and withhold any winnings from you.

9. Payment Rules

10. Closing Your Account

11. Dormant & Inactive Accounts

11 An inactive account is an account having a real money balance that has not been accessed for an uninterrupted period of 12 months. A dormant account is an account having a real money balance that has not been accessed for an uninterrupted period of 30 Months. Once Your Account is inactive, we will contact you via e-mail to inform you that we will charge a EUR 5.00 per month administrative fee, unless you log in to Your Account.

Comment: What a lot of casino players don’t realise that if you decide to leave/stop playing at casino, it is really important that you close out your account and withdraw all of your winnings. If you do not, your account will eventually be considered inactive and you will be charged a monthly admin fee of £5 until you log back in and close your account. Something you should definitely be aware of in all the casinos you play at.

12. Bonuses

13. Responsible Gaming