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Betway Casino Terms and Conditions with Interesting Details
In this page, I have listed the full Terms and Conditions as found on the Betway Casino website. The terms are thorough and detailed, and apply to all products provided by the company, including sports betting, bingo and poker, in addition to casino. The version of the user agreement I refer to in this page is that dated 01/12/2016. If you find that a newer version of the T&C is now available, or if you should happen to have any questions regarding what you find on this page, please feel free to contact me at firstname.lastname@example.org.
Contents of the User Agreement
Of course, it is highly important to read the terms and conditions of any casino you decide to join. I have done just that. The Gaming Contract is clearly presented, with numerous headings and subheadings, making it easy to find any specific details. In the following section, I have listed all the points found within the user agreement. What’s more, I have added my own comments where there is a point of particular interest worth noting.
1. About Betway
2. Licensing and Regulatory Authority
3. Your Participation at Betway
3.3 Applicable to Customers who are residents of Great Britain: If your age is not successfully verified within 72 hours of your first deposit at Betway: a) your account will be frozen; and b) no further gambling will be permitted until we have successfully verified your age.
Comment: This is worth paying attention to, as it is common practice at many other online casinos to submit verification documents only after requesting your first withdrawal. Verification of your age can be confirmed by providing a copy of your passport or driving licence. These should be sent to the customer service team by email. Further identification checks will be required upon requesting a withdrawal, to confirm your address and to verify the payment method used.
4. Your Account
5. Payment Details / Withdrawals
7. You hereby consent to receive from Betway Limited marketing communications in respect of its offerings by way of email, post, sms, phone and push notifications, any of which you may unsubscribe from at any time by contacting Customer Service.
Comment: The operator regularly sends personalised offers to its players, and will use the contact info provided during your registration. If you wish to unsubscribe from such contact, the customer service team can be reached 24 hours a day, seven days a week via free phone, email and live chat.
8. Responsible Gaming
9. Player Protection
9.1 We want to ensure that you enjoy your experience at Betway in a safe and responsible manner. We will deal with any issue affecting your playing experience at Betway promptly. We have a detailed Player Protection Policy, as well as a list of mechanisms which you can install to ensure a safer gaming experience.
Comment: Some of the tools provided by Betway to protect its players include options to set deposit limits, to take a break, by selecting a cooling off period of between one day and three months, plus there is a self-exclusion option for a more permanent break. All the self-help options, plus links to various non-profit making charities and organisations who provide help and support with problem gambling can be found on the dedicated Responsible Gambling tab on the casino website.