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Detailed Casilando Review: Changing the Online Casino Experience

If there’s one thing that frustrates us more than anything else, it’s signing up with a new operator and being let down by a sub-par product. That’s why we created this Casilando review to help you understand what playing at this site is like before you create an account.

Our Rating of Casilando - United Kingdom United Kingdom Flag

Overview – One Click to Your Topic
Games 1,592+
Jackpots 39
RTP 96.89%
Customer Support Live Chat 24/7, Email English
Most Popular Game Starburst
Fairness Ensured By Not Published
Player Protection GAMSTOP, BeGambleAware
Gambling Licence UKGC Licence 52894
+ 90 Spins £300
Visit Casilando Play Here!
Website casilando.com
Overall Rating 4.0 / 5
Casilando Highlights:
Play’n GO Best Play’n GO Casinos
Debit Card Top Debit Card Casinos
Full T&Cs apply. 18+. New players only. Min deposit £20. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org​

To help us in rating and ranking operators, we developed a system based on criteria pertinent to judging gambling websites. These criteria include an operator’s game portfolio, average payout, software, support and safety measures. Read on to see how we rate the Casilando online casino.

Casilando Games: Well-Rounded Fun

The first thing we look at in any of our review are the titles an operator chooses to stock. We look for a wide variety of high-quality titles from leading developers. The Casilando games portfolio doesn’t disappoint, with almost 1,600 titles from the industry’s most famous software providers.

The Top Casilando Titles in a Colossal Collection

One of the first things we noticed about the Casilando online casino is the sheer number of slots it carries. It features over 1,500 slot games from over 100 developers, so if you can think of the game, chances are it’s here.

Upon further investigation, we found the game catalogue to be a bit lacking in the table games department. There are only seven versions of roulette, 16 blackjack titles and 11 random number generated table games.

If you’re a fan of table games, don’t fret. You can head over to our lists of the top roulette casinos, blackjack sites and casino poker operators and read our reviews of individual titles and the operators that carry them.

The Most Popular Games at Casilando Casino
Slots (1,536) Roulette (7) Blackjack (16) Table Games (11) Video Poker (4)
Bonanza Roulette Advanced Buster Blackjack Fortune Pai Gow Poker Jacks or Better
Cleopatra Roulette Nouveau Blackjack 21 Plus 3 3 Card Hold’em All Aces
Wolf Run Double Ball Roulette Suit’em Up Blackjack Texas Hedge’em Aces & Eights
Game of Thrones 243 Ways 3D European Roulette 6 in 1 Blackjack Let It Ride Jacks or Better Double Up
Mega Moolah American Roulette Lucky Ladies Blackjack 100 Bit Dice
Jimi Hendrix European Roulette Lucky Lucky Blackjack Mississippi Stud

In our opinion, adding to the table games collection would go a long way in improving this otherwise great casino. That being said there are plenty of standout titles in all the different categories. You can check out the list below to see some of our favourite Casilando games:

Play’n GO, one of the leading providers of online casino titles, supplies much of the Casilando game collection. You can read more about this industry giant and its games in our Play’n GO review.

Live Dealer Games

A popular development in online gambling in recent years is the rise of live dealer games. The Casilando online casino is no slouch here, with a decent collection of games from top live games provider Evolution. For more information about this highly sought-after developer, see our guide.

To get an understanding of just how popular Evolution is, you can head over to our top live casinos page and see how many of them carry Evolution’s games. Additionally, it publishes many of the most popular live casino games like Lightning Roulette and Speed Baccarat.

Play On Your Mobile or Tablet From Anywhere

As people get busier and devices get smaller, mobile gambling is now one of the hottest trends in the industry. It’s important for an operator to have mobile capabilities, whether that be through a mobile app or instant play.

The Casilando online casino features the latter, with the vast majority of its games playable directly in your mobile device’s browser. This makes it super easy to play on the go and eliminates the need for you to download an app just to gamble.

Casilando Mobile Gaming Choose from hundreds of games anywhere you are.
£300 + 90 Spins
Full T&Cs apply. 18+. New players only. Min deposit £20. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org​

While we always love an instant play mobile casino, we recognise that some people enjoy the added functionality an app affords when it’s well developed. Therefore, we reviewed the best mobile casinos, so you can see which ones are the top operators for both native apps and instant play.

The Wagering Limits

The next criteria we examine in our Casilando review are the size of the wagers it accepts. You can get an idea of what type of player a site caters to by looking at the table limits. This operator features a decent spread, but high rollers will be left wanting.

This operator is definitely targeting players on a budget with their limits, as the maximum bet is £200 on slots and £1,500 on roulette, though this varies by title. See the games section of this article for a list of our favourites.

We feel the table limits are an area the site could improve upon. It’s nice not having to break open your bank account just to play at a site, but we’d just like to have the option. Besides, who doesn’t aspire to grow their account balance into high roller territory?

Casilando Payout & RTP Rates

While not every gambler is concerned about how much it costs to play, almost all of them are wondering how much they can win. While it’s impossible to know if a win is around the corner, you can know a game’s return to player (RTP) rate.

The RTP is the percentage of funds wagered returned to players over an extended period of play, though it won’t reflect an individual player’s experience. It will, however, give you an idea of the house edge for a game. You can see the Casilando payout rates in the table below.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots 91.62 - 98.00%
  • Video Slots 88.00 - 99.00%
  • Roulette 94.74 - 97.30%
  • Blackjack 99.00 - 99.65%
  • Table Games 93.87 - 98.99%
  • Video Poker 98.40 - 99.92%
  • Scratch Cards* 76.67 - 95.52%
  • Arcade Games* 94.98 - 96.50%
  • ..
  • .....
  • RTP (%)

While most people assume it’s the casino that determines this number, it’s actually the developer’s responsibility. Each game uses a random number generator, so the software companies must code the game to payout at a specific rate.

Once a game is ready to be published, it’s thoroughly vetted and tested by third-party auditors according to strict Gambling Commission (UKGC) regulations. Therefore, if a casino is licensed to operate in the UK, you can trust the RTP numbers given.

Casilando Site Design

A nice interface is for many players a nice to have, but we find that a streamlined website helps an operator’s usability. What struck us as a bit odd during our Casilando review is just how sparse the website is. Besides games, there’s really not much there.

Sure, it has a search function and you can sort games by type, but it doesn’t provide much information aside from a short blurb about why the casino was created and the site’s terms and conditions. You can’t even see a game’s RTP without loading each title individually.

Furthermore, there is no help section aside from the live chat function, and the cashier is only accessible when logged in. It would be nice to know which payment providers are accepted and how deposits and withdrawals work before you create an account.

Some Details About Casilando Casino Software
Software Providers Play’n GO
Website www.playngo.com
Game Developer(s) 2 by 2 Gaming, 4thePlayer, Ainsworth, Big Time Gaming, CORE Gaming, ELK Studios, Evolution Gaming, FELT, IGT, Lightning Box, Microgaming, NetEnt, Nolimit City, Push Gaming, Quickspin, Realistic Games, Red Tiger, Scientific Games, STHLMGAMING, Thunderkick
Languages English, Norwegian, Finnish and Swedish
Download-Size No Download
Hardware Requirements Internet Capable Device
Software Requirements Compatible Web Browser
Instant Play Requirements Internet Connection Required

One redeeming quality of Casilando is there are no downloads necessary. All the games load instantly in your browser eliminating the need for continued updates. Simply navigate to the site and begin playing.

Another great thing about this website is the fact that over 100 different developers supply the Casilando software. Each developer tends to have its own niche, style and aesthetic, so no matter what your taste is you should find titles you like.

Casilando Company Information

The Casilando online casino is owned and operated by White Hat Gaming, a company well-known for its online gambling properties. On top of Casilando, the organisation owns well-respected brands like Playzee, Grand Ivy and Casimba.

Fascinating Facts About the Company

Since White Hat Gaming has a reputation to maintain, you can imagine it takes great care of its customers. It offers deposit limits, activity limitations and self-exclusion options on all its sites in an effort to stop problem gambling.

Along these same lines, White Hat Gaming sponsors organisations like GAMSTOP and GamCare to help them carry out their gambling addiction prevention initiatives. If you feel like you have a gambling problem, we strongly encourage you to contact a problem gambling organisation like GAMSTOP immediately for help.

More Information About Casilando Casino
Company Security Player Protection Support
Name:Casilando Encryption:128-bit SSL Deposit Limits:Strict Phone:Not Available
Head Office:85 St John Street, Valletta, VLT1165, Malta Licence:52894 Activity Limitations:Available Email: support@casilando.com
Parent Company:White Hat Gaming IT-Security:Amazon Self Exclusion:Available Contact FormNot Available
CEO:Phil Gelvan RTP Analysis:Not Published Protection of Minors:Guaranteed Live Chat:24/7
Employees:300+ Anti Money Laundering:ID Verification Problem Gambling Organisations: BeGambleAware, GAMSTOP

Customer Support Procedures

While we never enjoy needing help from customer service, it’s good to know how to get in touch with a support agent. We include this in all our reviews because solid support teams confirm a site’s dependability and reliability.

The Casilando team is available 24/7 via live chat and email. We like the instantaneous service that live chat provides, though we realise some people prefer email. Any way we got in touch with them, the team was always friendly and helpful when we had questions throughout our Casilando review.

Unfortunately, Casilando support is only available in English and a few of the Nordic languages. This may make it difficult for people who don’t speak English as their first language to get the help they need. Ideally, there should be many more options in this area.

Website Security and Safety

One thing that’s on most gambler’s minds when they open an account with a new operator is whether or not the site is secure. 128-bit SSL encryption is the primary feature of the Casilando safety measures, which is standard for the industry.

In addition, the site has a web security certificate from Amazon. While known for its online shopping portal, Amazon also operates one of the largest web services companies in the world. You can rest assured your data is safe as can be when Amazon is involved.

Probably the most accurate measure of a site’s safety are its licences. Casilando has a UKGC licence, Malta Gaming Authority (MGA) licence and one through the Swedish Spelinspektion. This means the operator’s met the licensing requirements of three separate jurisdictions.

Additional Points Earned

To finish off our Casilando review, we take a look at some additional factors that are useful for comparing operators. Examples are things like awards, special games and loyalty programmes. Unfortunately, there’s not much to write home about here, but we’ll cover some highlights.

We especially enjoyed that the Casilando online casino focuses on arcade and board games. You can play a casino version of the arcade classic Snake or put yourself in the hotseat with the Who Wants to Be A Millionaire? slot. We always enjoy interactive slots, and they’re here in spades.

The operator bonus is typically a deposit match and spins, though these usually come with wagering requirements. If you find them a bit steep, see if our list of the best casino bonuses has some more generous offers. It also features ongoing promotions for existing players which is nice.

  • Awards.0/3
  • Promotions.2/3
  • Special Games.2/2
  • Loyalty Scheme.1/1
  • Extras.0/1
  • Bonus Points.5

In addition to the ongoing promotions, Casilando offers a loyalty programme for frequent players. Each game you play contributes a certain number of points for a specific amount wagered. Once you accrue points to a certain threshold you can then exchange them for bonus funds.

Something to be careful about here is that exchanging points bonus funds comes with a wagering requirement. It helps to remember that participation in bonuses is optional, and it’s ok not to risk more than you initially intended chasing them.

Casilando Review Conclusion

Overall, we think the Casilando online casino is great for people who want to just sit down and gamble. It’s got a no-frills user interface and doesn’t have a lot of the bells and whistles that come with many modern gambling websites.

That being said we felt that there was something missing. It feels like this operator is more concerned about showing off its game catalogue, which is admittedly impressive, than giving the user the great experience we’re accustomed to from White Hat Gaming sites.

Play Here!
Strengths and Weaknesses of Casilando
  • Major Strengths
  • Large Slot Portfolio
  • Perfect for Mobile Play
  • Major Weaknesses
  • Sparse Layout
  • Minor Strengths
  • Fun Arcade & Board Games
  • Solid Security Measures
  • Minor Weaknesses
  • Weak Table Games Selection
Full T&Cs apply. 18+. New players only. Min deposit £20. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org​

Though we were a bit disappointed in this particular offering from White Hat Gaming, the company is still one of the leading operators in the industry. We really like Klasino, which we reviewed here. We’d make our Casilando rating much higher if it functioned more similarly to the other sites.

If you’re looking for a more complete user experience, head over to our list of the best online casino sites. We examine, analyse and compare loads of casino operators just like this one, so you have a full understanding of what it’s like playing at them before signing up.

Frequently Asked Questions

Though we tried to make this Casilando review as thorough as possible, often readers have more specific questions which we answer in the FAQ section below. If you still have other questions you’d like answered, feel free to email us at contact@online-casinos.com.

Is Casilando safe?

Yes, Casilando is considered safe. It is fully licensed through the UKGC, MGA and Swedish Spelinspektion, so it's met licensing requirements in multiple jurisdictions. Additionally, it features 128-bit encryption and a web security certificate from Amazon.

What game variations does Casilando offer?

The Casilando game portfolio features over 1,500 games from over 100 different software providers. It includes casino favourites like slots, roulette and blackjack, plus an entire live dealer suite. For more information, see the games section of our review.

Are Casilando games optimised for mobile?

Yes, the games are optimised for mobile, though there is no Casilando mobile app. Simply navigate to the site using your device's web browser and play in it directly. You can see more details about the operator's mobile offering.

Who is Casilando owned by?

Casilando is owned and operated by White Hat Gaming, one of the premier online casino operators in the UK. To see some of our favourite White Hat Gaming sites, see the company information section of this review.