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Casino.com Terms and Conditions Explained

Checking the terms and conditions of a website carefully is often the last thing we want to do, but its importance really can’t be stressed enough. To save you some valuable time, I’ve highlighted some of the most important snippets from Casino.com’s terms of service below. This way you can be well-informed and get to the action as quickly as possible. If you have any questions regarding the site’s terms and conditions that haven’t been covered here, feel free to drop me a line at contact@online-casinos.com. I will do my best to get back to you as soon as possible. You can also check out the official T&Cs of the casino.

Contents of the Casino.com Terms of Service

A link to the Casino.com terms and conditions can be found quite easily by scrolling down to the footer of the website. In this section, I’ll be pulling a few quotes from the extensive fine print to explain some of the more important parts. If you want any further information on the casino, for example regarding its bonus or return to player rates, head on over to my full Casino.com review where I break down all its highs and lows.

1. Purpose of These Terms and Conditions

2. Definitions and Interpretation

3. Acceptance of Terms and Conditions

4. Modification to the Terms and Conditions

5. Opening an Account

6. Player’s Personal Information

6.1. The personal information that [the casino] may request for registration includes but is not limited to: first name, surname, date of birth, home address, e-mail address, telephone number, language, currency for any deposits or withdrawals or ID card number.

Comment: When opening an account with the casino it’s crucial that you provide your information as it appears on your ID. Casinos will almost always require players to pass an ID check upon withdrawal of funds, and if your entered name doesn’t match the name on your ID you will run into issues.

7. Licence to Services

8. Identification and Age Verification

8.1. [The casino] reserves the right to request proof of age and identity of a Player, at any time, in order to prevent the access of the Website by minors. Any Player who registers on the Website must provide a valid form of identification, address, email address and telephone number.

Comment: Part of the reason why providing accurate personal information is so that the casino can protect against underage gambling and other illegal activities such as money laundering.

9. Further Conditions of Use

10. Our Rights and Responsibilities

11. Forbidden Jurisdictions

11.1. By accessing the Services, you confirm that you are not located in a country where it is illegal to play games of chance on the internet. Mansion will expressly not accept Players from the following countries: Afghanistan, Antigua and Barbuda, Australia, Austria, Belgium, Bolivia, Bosnia-Herzegovina, Bulgaria, Burundi, Cambodia, Central African Rep, China, Colombia, Congo, Cyprus, Czech Republic, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, France, Gaza Strip, Greece, Guatemala, Guinea Bissau, Haiti, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Japan, Korea, Lao People’s Democratic Republic, Liberia, Libya, Lithuania, Macau, Malaysia, Mexico, Myanmar, Netherlands, Netherlands Antilles, Nicaragua, Nigeria, North Korea, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Serbia, Sierra Leone, Slovakia, Slovenia, Somalia, South Sudan, Spain, Sudan, Syria, Tajikistan, Thailand, the Democratic Republic, Turkey, Turkmenistan, Uganda, Ukraine, United States of America, Vanuatu, Venezuela, Vietnam, West Bank (Palestinian Territory Occupied territory), Yemen, Kyrgyzstan, in addition residents of Singapore shall be blocked from accessing the Website(s) in their entirety.

Comment: Always be aware that geographical restrictions apply to online casinos and their respective bonuses. The above is a full list of the countries where it is not permitted to play at Casino.com.

12. Responsible Gambling

13. Deposits

14. Withdrawals

15. Bet Acceptance and Winnings

16. Bonus Policy

17. Customer Complaints and Disputes

17.1. Any complaint or claims of any nature, including with regard to the Player Account (gameplay, transactions or other matters) or Player Account balance, should be communicated to us as soon as possible by contacting our Customer Support team and no later than 6 months after the issue has occurred.

Comment: In the event that you run into any issues while playing at Casino.com, be sure to act swiftly in contacting customer service. You have a full six months in which to flag the issue, after which time there’s nothing they’ll be able to do to help you.

18. Player Account and Suspension

19. Dormant Accounts

20. Indemnity

21. Intellectual Property Rights

22. Exclusion of Warranty

23. Limitation of Liability

24. Governing Law/Jurisdiction

25. Breach of These Terms and Conditions

26. Links to External Websites

27. General