Understanding the MansionCasino Terms and Conditions

8.2 Mansion reserves the right to request proof of age and identity of a Player, at any time, in order to prevent the access of the Website by minors. Any Player who registers on the Website must provide a valid form of identification, address, email address and telephone number.

Comment: This is an important point to note, as the operator will verify your details upon making your first deposit – as opposed to the more common checks upon withdrawals. Be prepared to provide identification as the casino will only provide 72 hours for verification before it freezes your account.

13.1 Mansion is committed to providing a safe and responsible platform where players can use their services. Mansion is fully committed to help players who show potential signs of problem gambling behaviours and will help players that may be at risk for addiction. Mansion will help people face their problems and obtain the necessary advice and assistance that may be required.

Comment: if you should so choose to do so, MansionCasino has a few different services available for its users to help you limit your gambling. There is the ‘Reality Check’ feature, which is like an alarm that goes off at intervals of your choosing. If you want to take a break from the website, its ‘Time Out’ feature will lock you out of the website for a set amount of time ranging between one day to six weeks. For a more serious restriction, ‘Self-Exclusion’ will close your account for anywhere between six months and five years, the duration is up to you. These measures are becoming steadily more common across most online casinos in the UK.

20.1 Dormant player accounts are defined as a player account which, for a continuous period of 12 (12) months or more, has not either (a) had funds deposited in it; or (b) had funds withdrawn from it; or (c) had a bet placed from it; or (d) had a bet settled from it.

Comment: Should you decide to take a break from playing online casino games at MansionCasino, make a note of the date because if your account is left unused for one year and deemed to be ‘dormant’, then you’ll be charged fees. The operator will charge a £5 administration fee every 30 days. If your account balance reaches zero, your account will be closed. If your account is dormant for over 24 months, your account will be closed and any money you have left will be donated to charity. It doesn’t say which one.