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Understanding the Mansion Casino Terms and Conditions

There is a lot of useful information to be found on the Mansion Casino terms and conditions page, but it can be really difficult to find the right information due to the sites absolutely terrible layout. But you’re in luck, because you don’t need to punish yourself by looking through it – I’ve done it for you. I have accessed the Mansion Casino terms of service Version 1.0 on 04.07.18 and highlighted the most important clauses below. If there is anything additional you’d like me to cover for this, or any other of my online casino reviews, please be sure to send me an email at contact@online-casinos.com.

Contents of the Mansion Casino Terms of Service

The Mansion Casino terms of service is divided into 28 different sections, each outlining a different topic of the agreement. Using a narrow pop-up window means about four words fit on each line, there are no links inside it to help you skip to the right section, and there is no search function to help you find what you’re looking for. This review will give you a better overview of the content. I’ve also added some explanations for some of the more complicated points in the Mansion Casino terms and conditions to ensure you can not only find the information, but also understand it.

1. Purpose of These Terms and Conditions

2. Definitions and Interpretation

3. Acceptance of Terms and Conditions

4. Modification to The Terms and Conditions

5. Opening an Account

6. Player’s Personal Information

7. Licence to Use the Services

8. Identification and Age Verification

8.2 Mansion reserves the right to request proof of age and identity of a Player, at any time, in order to prevent the access of the Website by minors. Any Player who registers on the Website must provide a valid form of identification, address, email address and telephone number.

Comment: This is an important point to note, as the operator will verify your details upon making your first deposit – as opposed to the more common checks upon withdrawals. Be prepared to provide identification as the casino will only provide 72 hours for verification before it freezes your account.

9. Further Conditions of Use

10. Our Rights and Responsibilities

11. Segregation of Player Funds

12. Forbidden Jurisdictions

13. Responsible Gambling

13.1 Mansion is committed to providing a safe and responsible platform where players can use their services. Mansion is fully committed to help players who show potential signs of problem gambling behaviours and will help players that may be at risk for addiction. Mansion will help people face their problems and obtain the necessary advice and assistance that may be required.

Comment: if you should so choose to do so, Mansion Casino has a few different services available for its users to help you limit your gambling. There is the ‘Reality Check’ feature, which is like an alarm that goes off at intervals of your choosing. If you want to take a break from the website, its ‘Time Out’ feature will lock you out of the website for a set amount of time ranging between one day to six weeks. For a more serious restriction, ‘Self-Exclusion’ will close your account for anywhere between six months and five years, the duration is up to you. These measures are becoming steadily more common across most online casinos in the UK.

14. Deposits

15. Withdrawals

16. Bet Acceptance and Winnings

17. Bonus Policy

18. Customer Complaints and Disputes

19. Player Account Closure and Suspension

20. Dormant Accounts

20.1 Dormant player accounts are defined as a player account which, for a continuous period of 12 (12) months or more, has not either (a) had funds deposited in it; or (b) had funds withdrawn from it; or (c) had a bet placed from it; or (d) had a bet settled from it.

Comment: Should you decide to take a break from playing online casino games at Mansion Casino, make a note of the date because if your account is left unused for one year and deemed to be ‘dormant’, then you’ll be charged fees. The operator will charge a £5 administration fee every 30 days. If your account balance reaches zero, your account will be closed. If your account is dormant for over 24 months, your account will be closed and any money you have left will be donated to charity. It doesn’t say which one.

21. Indemnity

22. Intellectual Property Rights

23. Exclusion of Warranty

24. Limitation of Liability

25. Governing Law / Jurisdiction

26. Breach of These Terms And Condiitons

27. Links to External Websites

28. General