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The Slots Heaven Terms and Conditions Made Simple

Last Update: 17/02/2023

Dear readers, we regret to inform you that Slots Heaven is closing. We would like to recommend that you try your luck at Karamba, which is one of our top online casinos.

Although they may seem boring, reading the Slots Heaven Terms and Conditions thoroughly is maybe one of the most important things that you can do while on the site. That’s why I have prepared this quick guide so that you can see some of the key points. First, though, I need to point out that on the site, the Slots Heaven Terms and Conditions are actually duplicated from the thos of Mansion Casino small print, which is the parent casino of the site. This does not mean that they are not valid, but you will notice as you read further that the name used is Mansion. Check out our official Slots Heaven review to see what the site offers players.

Contents of the Slots Heaven Terms of Service

The Slots Heaven terms and conditions are split into 27 different sections, each pertaining to a different aspect of the service, website or player accounts. I have provided commentary on some of the more important points. All of the information is accurate as of 10/01/19. If you have any questions, feel free to get in touch with me at contact@online-casinos.com and I will get back to you as soon as possible.

1. Purpose of These Terms and Conditions

2. Definitions and Interpretation

3. Acceptance of Terms and Conditions

4. Modification to The Terms and Conditions

5. Opening an Account

6. Player’s Personal Information

7. Licence to Use the Service

7.1.10. You acknowledge that when playing games of chance through of the Service means that you are at risk of losing money. It is your sole responsibility to assume the losses suffered through your Player Account

Comment: Although this seems obvious, it is really important to keep in mind at all times that you are playing with real money. It is easy to lose sight of this when the money is converted into little numbers on a screen. However, if you lose money, it will not be refunded and so you must be aware of the possible consequences.

8. Identification and Age Verification

9. Further Conditions of Use

10. Our Rights and Responsibilities

11. Forbidden Jurisdictions

11.3. Mansion reserves the right to suspend a Player Account if it is used to access the Website from a country where it is illegal to play games of chance on the internet or which is listed in clause 11.2.

Comment: There are a number of actions that could result in your account being suspended, but this rule is quite easy to fall foul of. If you are going to travel and gamble while abroad, it is really important that you check that you will legally be allowed to do so wherever you will be.

12. Responsible Gambling

13. Deposits

14. Withdrawals

15. Bet Acceptance and Winnings

16. Bonus Policy

17. Customer Complaints and Disputes

18. Player Account Closure and Suspension

18.1. You can close your Player Account at any time. If you want to close your Player Account you should confirm in writing by email to our Customer Support team. Player Account closures shall take effect within 48 hours of Mansion received the closure request.

Comment: This is straightforward and doesn’t need explained further. However, it is worth noting, as casinos tend not to make it easy to find out how you can close your account with them.

19. Dormant Accounts

20. Indemnity

21. Intellectual Property Rights

22. Exclusion of Warranty

23. Limitation of Liability

24. Governing Law / Jurisdiction

24.1. This Agreement, its interpretation and its execution, as well as all other legal relations between the parties to this contract, is subject to the laws of Gibraltar.

Comment: Although you are playing from the UK, and while the casino must adhere to the terms of its UKGC licence permitting it to market its service to UK players, the business is based in Gibraltar and so must also follow Gibraltar law.

25. Breach of These Terms And Condiitons

26. Links to External Websites

27. General