The Full Starspins Casino Review

Starspins Casino does not have a poor selection of games, although it could be much better. Compared to other top casino operators, the current offer seems a bit too basic and deficient. The lack of certain gaming categories such as live dealer tables, cannot be disregarded, and it seems that this operator still has a long way to go.

Slots, Casino Games and Daily Free Games

There are approximately 220 casino games available at Starspins, with slots as the dominant part of the offer. The options are divided into four main groups: New, Slots, Casino, and Free, with the latter category offering daily free play – Doubly Bubbly and Search for the Phoenix – for all players who wagered a minimum of £2 within the last 7 days. As you browse through the offer, you will notice that the most popular releases are at the very top and that the offer is further subcategorised according to the provider, popularity, and relevance (seasonal releases, such as Halloween or Christmas-themed slots). Additional details are provided under the “More Info” tab that’s available for all of the titles; before you start playing, you can get acquainted with the limits, structure, bonus features, max payout, etc.

As a Profitable Play operated site, Starspins is powered by NetEnt, SG, IGT, Red Tiger and Eyecon amongst others. This means that the players who’ve been around the block will not be too surprised to find the following releases labelled as the Top Games: Rainbow Riches, Gonzo’s Quest, Secrets of the Phoenix, Cleopatra.

The games are available in demo-play mode, which is a much-needed upside, considering the lack of live dealer variants and a rather modest offer of virtual tables games. Slots with progressive jackpots are available, but they not obviously separated from the rest of the games, which is inconvenient. The list of missing gaming categories goes on, and the players will also have to come to terms with the lack of bingo games. There are also quite a few Scratchcard variants – The Crystal Maze, Medieval Match, Aztec Mask, etc – with top prize worth £16 – £30,000.

Live Dealers Banished

Nowadays, it is difficult to imagine an online casino with no live dealer game lobby, yet Starspins is a living proof that they do exist. This is extremely odd, especially since the operator partners with software providers that are known for their amazing live games portfolios (NetEnt, for example), yet, the operator has no plans of introducing live tables any time soon (as confirmed by a Starspins customer support representative).

Starspins Casino on Touch Screens

Starspins is an instant play casino, however, if you prefer a quick, one-tap, access to your favourite games, you can download the Starspins Casino app for Android and iOS devices. The system requirements for Android are 4.0 and up, while iOS device users will need to have iOS 9.0 or later version. The provider is Gamesys Ltd and the players will still be eligible to one of the casino’s four featuring Progressive Star Jackpots that can be triggered at any given moment. Downloading the app will not incur any fees and the size is only 39.4 MB, which means that it will only take a few seconds to install it.

Betting Limits for the Prince and the Pauper

Although live casino lobby is traditionally where the highest amounts of stakes are rolled, Starspins does not shut its doors to big spenders. You can go pretty wild with your bets in the Casino games category, where Multihand Blackjack table limits range from £1 to £5,000. The minimum bet for European Roulette is 50p and the table limit is £1,000, which is wide enough for both penny pinchers and high rollers to enjoy. Baccarat has a higher starting point (£10), but the maximum bet is no higher than £100.

Keno is the most “cost-effective” option, with 20p – £50 table limits and 10,000 top line payout. If this is still slightly over your budget, you can always stick to the good old slots and spin at a low, low stake of 1p on Rainbow Riches or let your hair down and press your bets to £200 on The Godfather Capos & Foes or Chasin’ Rainbows. And if you think that’s low, try the Free section, where Doubly Bubbly and Search for the Phoenix can pay up £750 in a single, free of charge spin.

RTP Rates, Variance and Payouts

The payout rate and volatility are two of the most important factors to be considered when choosing a cost-effective, player-friendly game. Unfortunately, most of us learn that the hard way, which can cost us a lot in the long learn. To avoid mismatching the game with your budget, the first thing to do is referring to the rules and figuring out how frequently the game pays and what is the return rate percentage. Not all the players will be equally concerned with the hit frequency or the payout rate, but players who are on a budget will tend to choose high RTP titles (96% and up, or 96 cents on every wagered dollar) with low to medium volatility.

On the other hand, jackpot hunters will be mentally prepared for high volatility games since they result in higher, much more generous payouts. Some online casinos publish a regularly updated average RTP value and although Starspins is not one of them, it does include additional information tab for every one of their releases, where players can see the limits, bonus features and return to the player percentage.

Looking at the table above, you can easily spot how table games have a higher average RTP than slots. The reason is simple – card games, especially Blackjack, have a certain strategy attached to them, which, employed properly, can reduce or even eliminate the house edge. Since slots are random, there is no universal strategy that can minimise the house edge, which is why most players go for high RTP slots by default. There are, however, certain exceptions.

Releases like Rainbow Riches Home Sweet Home can produce an average RTP of 96% but pressing your bets will increase the RTP rate to 97.75%. Not all slots will require the players to press their bets in order to increase the average payout and if you are after an exceptionally high RTP slot with low volatility and a decent betting range (25p-£25), Starspins casino is the home to Blood Suckers, NetEnt’s 2013 release with 98% return to the player percentage and 50,730 coins total payout.

Slots Is the Name of the Game

The Starspins logo is under the ownership of Jackpotjoy Operations Ltd while the site is run by Profitable Play Ltd, a part of Gamesys. The site has a classic design, with the game categories and Promotions tab at the top and the cashier tab in the right, upper corner. Starspins casino progressive jackpots are displayed on the home page while the Help & FAQ page are located under the Menu slide panel to the left. The casino theme is simple yet effective, and the operator decided on the outer space background, which is in line with the name and the concept of the venue. Launching the site from your smartphone or tablet will not particularly affect the layout, although some of the section will open as drop boxes. All the information about the gaming licence issuers, UKGC and Government of Gibraltar, are located at the very bottom of the casino page where quick links to the gambling counselling services can be found as well.

Considering the fact that Starspins casino is focused on video slots, only the most relevant filters are introduced, and the need for adding more specific search tools is eliminated due to the already mentioned “More Info” tab available for all releases – or, at least to a certain degree. Some of the games, such as scratchcards or keno are included in the offer, but these variants are mixed with the rest of the offer. What is unique about the Starspins casino is the Free section, where the members can (technically) spin up to 50 Free rounds for a mere £2 deposit per week. Gamesys and NetEnt are two of the most popular software providers, but not all of their releases are available. Gamesys, for instance, offers both bingo and pai gow, none of which can be found on Starspins. The same goes for NetEnt, one of the most prolific casino and live table games developers, which are sadly not offered in this casino.

Objectively speaking, Starspins is not particularly impressive. The offer is pretty limited and a realisation that a large chunk of games is omitted, although the casino is powered by some of the best providers in the industry, is anticlimactic, to say the least. The progressive jackpots are somewhat of a silver lining, but far from enough to fill the void.

A Few Words on Gamesys

Gamesys is Profitable Play parent company launched in 2001, currently employing around 1,000 people and specializing in slot, casino, and social network games. The company stands behind multiple brands (Jackpotjoy, Virgin etc) and expands to a number of international markets: US, Malta, Gibraltar, Spain, and Estonia.

A Few Facts About Gamesys Worth Mentioning

Gamesys has a number of industry rewards under its belt – Social Casino Product of the Year, Slots Operator of the Year, Best Online Bingo Product, Best Site of the Year, Innovation in Slots, Best Online Bingo Promotion, Customer Service Operator of the Year, the list goes on. The company is also one of the rare business dedicated to making the world a better place. They are actively involved in fighting against human trafficking and focused on eliminating the Gender Pay Gap – the latest GPP report that focuses on Gamesys UK companies (generated in April 2017) is available on Gamesys official website.

Starspins Live Customer Support

At the moment, the client support is offered only in English, but the representatives are quite willing to find alternative ways of providing assistance to non-English speaking casino members. live chat is available 24/7 and the first available agent will address your concern in under a minute. The representatives are well-mannered and efficient, but unfortunately, the chat service provider does not include the rating option, which is a shame really, since I was ready to do some praising.

If it is the tech assistance you seek, an online form under Help & FAQ tab needs to be filled out. Starspins casino also runs a Twitter page with regular, engaging tweets, which can also be used as a communication channel between you and the casino staff. It should be mentioned that a lot of relevant information can be found on the FAQ page. The answer you are looking for can either be searched according to categories or by entering the keyword in the “Find Answers” search tab, which should lead you directly to the relevant section.

Have Fun, Stay Responsible

All deficiencies aside, the operator of Starspins casino manages to meet the long list of legal requirements needed for obtaining the UK Gambling Commission licence. The also hold a gaming licence issued by the Government of Gibraltar and the details are provided at the bottom of the casino page. Players who are concerned about time or money spent at the casino will have plenty of options to seek assistance. The members can start with setting the deposit limits, adjusting the session reminder, suspending the account for up to 6 weeks, requesting self-exclusion, registering with Gamstop, installing a blocking software (Gamblock), or even seeking professional assistance from one of many services offered under the Responsible Gaming tab at the top of the casino page: Gamble Aware, GameCare, or Gamblers Anonymous.

Employing the SSL encryption technology is another form of protection employed by the Starspins casino operator. Withdrawal requests will be subject to the account verification process and all the sensitive data will be stored in a safe, well-protected environment. Should you have any complaints, Starspins uses ODR as its dispute resolution mediators, or you can start by contacting the casino directly on info@profitableplay.com, phone number 0800 542 2693, or support@starspins.com.

Welcome Offer and Ongoing Bonuses

New Starspins members will be greeted with Free Spins, while those who have already claimed their sign-up offer can earn some extra cash by referring a friend, opt-in for cags prizes, and make sure to remain consistent in their casino visits, since the progressive jackpots can be won at any given mo-ment – the only condition is to play in real money mode.

• Awards.3/3
• Promotions.2/3
• Special Games.0/2
• Loyalty Scheme.0/1
• Extras.1/1
• Bonus Points.6

There are no VIP programs, but progressive jackpots are a great substitution for a classic loyalty-based scheme. Instead of having to collect a certain number of points to get a reward, you can unlock the jackpot every time you log into your casino account. Once won, the jackpot amounts will reset and continue to grow, starting at £100 (Purple, Green, and Red Star Jackpots) or £1,000 (Blue Star Jackpot).

Starspins: Could Be Better

With all the online casinos available nowadays, it remains a mystery what the operator’s hook is. While it cannot be denied that there are plenty of great features, it seems that every strong point comes with a “but” attached, bringing down the total score. For example, the casino offers games by some of the best gaming providers in the industry, but not their full portfolios. The casino games are included in the offer, but live dealer games and sportsbook platforms are not, the customer service is excellent and can be reached around the clock, but they do not have multilingual support.

The banking methods are a bit limited as well, but one of the advantages that this casino holds over some other fellow operators is the PayPal option. Alternatively, you can use Visa, Visa Debit, Visa Electron, MasterCard, Maestro, Neteller, and Paysafecard. Withdrawals are processed in 24 hours and the maximum amount that can be requested is £100,000. One more thing that should not go unmentioned is the casino’s concern for the members wellbeing. They offer quite a few options for their members who would like to exercise more control over their gambling habits and providing a range of different possibilities, from professional counselling contact information to blocking software installation guides. If you are not willing to make any compromises, check out Grand Ivy casino, an operator that does make the grade.

FAQ

This should cover pretty much every aspect of the Starspins Casino gaming offer, service, and promotional program, but if there was anything you wanted to know, and I failed to include it, please send an email to contact@online-casinos.com and let me know.

Are Free Spins Payouts Limited?

Nope! Starspins casino does not limit the payouts generated in the free spins. The bet value for each of the spins is 1p and the players will have exactly 30 days to use the bonus rounds. The winnings will be paid out as cash and more Free Spins can be won while playing (as a part of the slot’s integrated bonus feature).